Claims Coordinator

Job Title: Claims Coordinator

Location: Remote

Schedule: US Hours (8 am to 5 pm EST, Monday to Friday)

OVERVIEW:

As a Claims Coordinator, you will have the opportunity to utilize your skill set, work in a safety-minded environment, and join us in expanding technology for a better community.

RESPONSIBILITIES:

• Communicate with Construction Management via email and Microsoft Teams to obtain required documentation.
• Submit required information to the insurance company and verify that all documents contain accurate and complete information.
• Consistently follow up with Construction Management and the insurance company to ensure timely completion of claims and documentation.
• Facilitate damage and vehicle claims company-wide.
• Coordinate with insurance representatives regarding claims and accidents.
• Prepare and present reports summarizing accidents, utility hits, damages, injuries, and near misses.
• Maintain strong working relationships between the company and external agencies, including insurance carriers and insurance brokers.

QUALIFICATIONS:

• 3+ years of experience as a Claims Coordinator in the insurance industry.
• 3+ years of strong Microsoft Office experience with the ability to learn and adapt to custom software.
• Excellent verbal, written, phone, and interpersonal communication skills.
• Strong attention to detail with the ability to review documentation and ensure information is accurate and complete.
• Strong follow-up and coordination skills to ensure timely completion of claims and required documentation.
• Ability to communicate and collaborate effectively with Construction Management, insurance representatives, insurance carriers, insurance brokers, and other external parties.
• Experience working in a fast-paced, high-volume work environment.
• Positive people skills and a pleasant, professional demeanor.
• Ability to maintain a high level of accuracy and quality while managing multiple claims, requests, and deadlines.