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Title: Client Accounts Assistant
Workplace type: Hybrid · Location: Cape Town, Western Cape
Employment type: Full-time
Every invoice we raise and every payment we make is money that belongs to leaseholders, so getting it right matters. If you're accurate, organised, have worked in sectional title accounting and want to build specialist skills in UK property accounting, we'd love to hear from you.
About the role We manage service charge accounts for a growing portfolio of UK residential blocks on behalf of freeholders, developers and residents' management companies (RMC/RTM). As our Client Accounts Assistant, you'll support the Client Services Manager in keeping the portfolio's accounts accurate, up to date and on schedule, covering demands, invoices, payments and arrears.
What you'll do
- Raise service charge and ground rent demands on time, in line with lease terms and UK statutory timescales
- Process and code supplier invoices to the right block and budget line, and run supplier payments
- Carry out regular bank reconciliations and keep client money records accurate
- Support credit control: track arrears, send reminders and flag unresolved cases
- Handle routine queries from leaseholders, directors and our property managers by phone and email
- Help with year-end schedules and audits, and set up new blocks on our system
What you'll bring
- Experience in sectional title accounts or administration, such as levy billing, arrears collection, trust account reconciliations or body corporate payments (UK block management experience is also welcome)
- Comfortable with invoice processing, basic reconciliations and payment runs
- Good Excel skills
- Organised and accurate, so nothing slips through the cracks
- Confident, clear communication by phone and email
- Keen to learn UK service charge legislation
Nice to have: experience with UK ground rent collection, service charge arrears or credit control
What's in it for you
- Hybrid role based in Cape Town,
- UK working hours
- Salary: R25,000 - R30,000 per month
- A chance to build specialist knowledge of UK service charge and client money accounting
What happens next Apply via LinkedIn and answer a few quick questions. Shortlisted candidates will have a short call with us, then an interview with the Client Services Manager.
