Client Care & Administrative Coordinator

Client Care & Administrative Coordinator
Remote | Part-Time | 20 Hours per Week | Long-Term Opportunity

We are looking for a highly organized, personable, and proactive Client Care & Administrative Coordinator to support an established Canadian professional services business.

This is a great opportunity for someone who enjoys working with clients, staying on top of details, and making sure important follow-ups, schedules, and administrative tasks never fall through the cracks.

We're looking for someone who takes ownership of their work rather than waiting to be told what to do next.

What You'll Be Responsible For:

• Maintain regular communication with existing and past clients
• Ensure important follow-ups, renewals, and client touchpoints are completed
• Keep client records and activities up to date in the CRM
• Complete post-closing and general administrative tasks
• Manage calendars, appointments, and scheduling
• Assist with coordinating client and business events
• Support partner relationships and other day-to-day business activities
• Help keep internal systems and processes organized and efficient

What We're Looking For

• Previous experience in administration, client service, executive assistance, or a similar role
• Excellent organization and attention to detail
• Strong follow-through and reliability
• Friendly and professional communication
• Proactive, resourceful, and comfortable working independently
• Comfortable using Microsoft 365, CRM systems, and other business software
• Able to manage multiple priorities without losing track of details
• Experience in mortgage, real estate, financial services, or other professional services is an asset, but not required.
• Fluency in Hindi and/or Punjabi is a strong asset.

Schedule

• 20 hours per week
• Remote
• Long-term opportunity
• Must be available during agreed-upon Eastern Time business hours
• We're looking for someone who is dependable, proactive, and genuinely enjoys helping clients and keeping a business organized.

If you're the type of person who notices what needs to be done and makes sure it gets handled, we'd love to hear from you.