Client Corporate Governance - Manager
- Hiring from
- Luxembourg
- Work type
- Hybrid
- Posted
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We are looking for an experienced Manager to take ownership of a team and client portfolio within our Luxembourg governance business. We believe technology should remove administrative burden and allow talented governance professionals to focus on judgement, client interaction and value-added work.
As Manager, Client Corporate Governance, you will be accountable for a team of governance professionals and a defined portfolio of clients. Reporting to the Jurisdiction Lead, you will combine hands-on client leadership with people management, portfolio oversight, commercial awareness and technical governance expertise.
- Degree educated with a strong academic background in law, corporate governance, business administration, corporate services or a related discipline.
- Professional qualification in Corporate Governance, Company Secretarial Practice, Law, Compliance or similar highly desirable.
- Typically 7 or more years' relevant experience within company secretarial, governance, fund administration, fiduciary services or a related governance environment.
- Demonstrable experience managing complex Luxembourg fund, corporate or regulated financial services structures.
- Strong understanding of Luxembourg corporate law, governance requirements and regulated environments.
- Experience across a broad range of financial services clients or structures, which may include UCITS, alternative investment funds, management companies, banks, investment managers and related corporate entities.
- Demonstrable experience leading, supervising and developing governance professionals.
- Experience owning a portfolio of clients and managing relationships with boards and senior stakeholders.
- Experience improving delivery quality, standardising processes and implementing operational change.
- Strong commercial awareness and understanding of professional services delivery models.
- Excellent communication skills and fluent written and spoken English. Additional European languages advantageous.
1. Team Leadership & People Development
- Lead, organise and develop a team of governance professionals responsible for an allocated client portfolio.
- Set clear expectations, delegate effectively and create an environment in which team members are trusted, supported and accountable.
- Coach and develop team members, building technical capability, professional judgement and confidence.
- Create meaningful opportunities for colleagues to take on increasing responsibility and progress their careers.
- Support engagement, retention and succession planning within the team.
- Plan and allocate work effectively across the team, balancing client priorities, capacity and development opportunities.
2. Portfolio Delivery & Governance Leadership
- Own the day-to-day delivery of Company Secretarial, Corporate Governance and Domiciliation Services across the allocated client portfolio, including accountability for technical quality, appropriate review and escalation.
- Maintain high standards of quality, consistency and service across board support, minutes, resolutions, statutory maintenance and governance reporting.
- Lead complex transactions, restructurings, incorporations, liquidations and governance projects within the portfolio.
- Apply ONE governance standards and quality controls consistently across the team.
- Use sound judgement to make portfolio decisions and provide technical guidance on complex governance matters, acting as a point of escalation for the team and ensuring material or higher-risk matters are escalated appropriately.
3. Client Relationship Management
- Lead relationships with clients, boards and senior stakeholders across a varied portfolio of financial services and investment fund structures.
- Build trusted relationships with AIFMs, management companies, banks, investment managers, sponsors, institutional investors and professional advisers, as relevant to the portfolio.
- Provide practical governance advice and lead client service discussions.
- Take ownership of complex client requirements and ensure agreed actions are delivered.
- Support client retention and appropriate growth opportunities through high-quality service and strong relationships.
4. Risk, Compliance & Professional Standards
- Maintain effective oversight of governance-related risks and controls across the portfolio.
- Ensure governance activities are delivered in accordance with applicable requirements, constitutional documents and internal policies.
- Stay abreast of regulatory and market developments and translate relevant changes into practical team actions.
- Promote sound governance, professional conduct and ethical decision-making across the team.
5. Continuous Improvement & Change
- Identify and implement practical improvements to governance delivery and the ONE operating model.
- Lead standardisation, automation and efficiency initiatives within the team and portfolio.
- Drive the responsible adoption and effective use of technology and AI-enabled tools to improve quality, efficiency and client outcomes, ensuring agreed tools and processes are embedded across the team.
- Contribute operational insight to governance products, processes and service development.
- Participate in jurisdictional and cross-business initiatives.
6. Portfolio & Commercial Management
- Own portfolio planning, utilisation, time recording, recoverability, work in progress and invoicing discipline, taking timely action where performance falls outside expectations.
- Provide relevant forecasting and portfolio information to the Jurisdiction Lead.
- Contribute technical and delivery input to proposals, DDQs, client pitches, pricing reviews and scope discussions.
- Identify and actively pursue opportunities to deepen client relationships and broaden appropriate services.
- Manage the portfolio with appropriate attention to scope, efficiency, recoverability and sustainable service delivery, identifying and addressing scope creep, under-pricing and other issues affecting client economics.
7. Client Governance & Internal Collaboration
- Attend board meetings and contribute independent judgement, challenge and governance expertise.
- Support effective board decision-making, oversight and governance practices across assigned structures.
- Build credibility as a trusted governance contact for boards and senior stakeholders.
- Work closely with the Jurisdiction Lead and colleagues across Compliance, Risk, Finance, Technology and other service teams.
- Support new business approvals, client onboarding and governance reviews for the portfolio.
- Represent ONE professionally with clients, boards, advisers and external stakeholders.
- A collaborative and entrepreneurial work environment within a motivated team.
- A multicultural workplace that values diversity, talent, and innovative ideas.
- Opportunities to work alongside experienced professionals and specialists.
- Comprehensive internal training and clear career development pathways.
- Exposure to the financial operations of leading investment funds in Europe.
