Client Director

Job: Client Director

Type: Hybrid / Full Time / 37.50 hours per week / Monday to Friday

Travel is required to our offices and clients on a regular basis

Salary: £DOE

Closing Date: 20th October 2026 or sooner if right candidate is hired. All candidates need to attach a full and relevant CV to be considered.

Purpose of Role:

The Client Director is a senior business development role within Bright Horizons' Work + Family division, focused on securing high-value enterprise contracts worth seven figures+.

This strategic position requires an exceptional sales professional who can operate as a trusted advisor to senior executives, bringing deep market insights and compelling business cases that demonstrate the tangible ROI of our work-life solutions.

The successful candidate will target Global Heads of Benefits & Rewards and Chief People Officers at enterprise-level organisations, building comprehensive relationships across multiple stakeholder groups throughout complex sales cycles.

This role combines strategic selling excellence with collaborative internal partnership, working closely with our Client Relationship Directors to ensure seamless transition from prospect to long-term client success.

Operating within our Salesforce CRM ecosystem, the Client Director will maintain rigorous sales discipline while embodying Bright Horizons' HEART principles in every client interaction and internal collaboration.

What We Can Offer You:

• Our benefits include, but are not limited to;
• Flexible working and holiday entitlements
• Discounted childcare
• Quarterly Employee Appreciation Weeks
• Annual gala award evening
• Fantastic range of discounts on high street retailers, grocery stores, cinema tickets, holidays and more
• Wide range of wellbeing resources, supporting our teams for the ups and downs of daily life

Why Bright Horizons?

Our support functions enable our nurseries to deliver the best possible care and education to over 10,000 children across the UK. Through this support, our nurseries can deliver excellence – with 98% of our 270+ portfolio being rated Good or Outstanding by Ofsted.

We’re on a mission to change the future for children, families, and the people we work with, and are committed to progressive working values like flexibility, work-life balance, and wellbeing.

What You'll Do

• Win new enterprise business opportunities and achieve ambitious revenue targets
• Develop strategic account plans and manage complex sales cycles
• Build trusted relationships with senior decision-makers and C-suite leaders
• Create compelling ROI-led business cases and value propositions
• Deliver executive presentations and commercial proposals
• Maintain accurate pipeline management and forecasting through Salesforce
• Partner closely with internal stakeholders to ensure successful client onboarding and long-term success

Essential Experience

• Significant B2B enterprise sales experience with a proven track record of winning and closing high-value contracts
• Consistent achievement against ambitious sales targets, including seven-figure deals
• Experience managing complex, multi-stakeholder sales cycles
• Success building relationships with C-suite executives and senior HR leaders
• Strong consultative and solution-based selling experience
• Experience developing ROI-driven business cases and commercial proposals
• Advanced Salesforce CRM proficiency
• Excellent presentation, communication, negotiation, and stakeholder management skills

Education & Qualifications

• Bachelor's degree or equivalent professional experience
• MBA or other relevant advanced qualification desirable
• Professional sales training or certifications such as Challenger Sale, Miller Heiman, SPIN Selling, or equivalent are advantageous
• Experience within employee benefits, HR technology, employee wellbeing, professional services, or related sectors is desirable

Bright Horizons is committed to safeguarding and promoting the welfare of children and young people. This post is subject to safer recruitment practice and pre-employment checks, including an enhanced DBS check, which will be undertaken before any appointment is confirmed. We are an inclusive employer and welcome people from all ages and backgrounds to apply. We will consider reasonable adjustments required by applicants.

Proud to be a Great Place to Work for 20 years. Apply today!

We look forward to receiving your application.

Bright Horizons is committed to safeguarding and promoting the welfare of children and young people. This post is subject to safer recruitment practice and pre-employment checks, including an enhanced DBS check, which will be undertaken before any appointment is confirmed.

We are an inclusive employer and welcome people from all ages and backgrounds to apply. We will consider reasonable adjustments required by applicants.

Proud to be a Great Place to Work for 20 years. Apply today!

We look forward to receiving your application!

About Us

At Bright Horizons, our culture is built on our commitment to Keeping Everyone Safe and providing world-class care and education, delivered by a world-class workforce. We believe our people’s potential is endless and with this in mind, we aspire to create an environment where our colleagues can thrive and accomplish the things they thought impossible.

Bright Horizons has been recognised as a Great Place to Work by our employees and the Great Place to Work Institute for the last 13 years. We care passionately about what we do, and our HEART values and principles help us support one another in the work that we do each day. These are quite literally at the HEART of our organisation’s ethos and culture as it helps us to provide a working environment that supports professionalism, growth and diversity.
We are passionate about our people’s ongoing learning and development. Our learning and leading with HEART framework supports each Bright Horizons colleague on the first steps of their leadership journey, whether that includes our 'World-Class Welcome' induction or our extensive ongoing training programme. Either way we want you to feel valued and invested in!

Celebrating in the accomplishments of our people is an essential part of our culture. We believe in the power of “thank you” and throughout the year, in ways big and small, formal and informal, we show our appreciation for employees at all levels. We have many ways to acknowledge and celebrate our people, including our very popular “employee appreciation month”. This is a chance for everyone to share their gratitude to one another, across the whole company. Whether it is a “thank you” placed on our website, a chocolate pizza, team lunch or an ice cream van visit, it is our way of showing each other we care and appreciate everything we do. Each year, we have our annual 'Awards of Excellence' events; whether you are an award winner or cheering on a fellow team member, these formal award occasions are opportunities to come together and celebrate one another.

By creating this account you acknowledge that Bright Horizons will collect, store and process any of your personal data provided in respect of your application and employment in accordance with our Employee Privacy Notice.

https://www.brighthorizons.co.uk/statutory-information/privacy-notice-employees.