Client Enablement Specialist

Essential Functions and Primary Duties

• Independently provides application and system support for clients
• Resolve a full range of internal and external requests
• Assist with the coordination of various processes and programs as they relate to client needs
• May have administrator duties, or oversight responsibilities on applicable systems
• Prepare responses to client complaints under supervision by more senior management
• Work on data collection, fact-finding and research
• May have responsibility to conduct and/or coordinate training of others
• May have responsibility for compliance and administration of applicable corporate policies, local policies and federal and state regulations
• May be responsible for documentation
• Additional responsibilities as assigned

Preferred Qualifications

• Bachelor's degree

Minimum Qualifications

• High School Diploma or GED equivalent required
• 5+ years experience in workforce in a responsible position
• Must maintain licenses and/or certifications relative to area of responsibility
• Demonstrated ability to communicate verbally and in writing both internally and externally
• Proficient use of applicable technology
• Ability to work in a team environment
• Ability to travel as necessary