Client Facing Assistant | Remote role with U.S. clients

About Us We recruit and train the best people in Latin America specifically for insurance roles. Job Description Not everyone is built for chaotic environments. Some people are naturally organized. They notice the small details. They keep things moving. They create structure, solve problems fast, and make teams more efficient. That’s exactly who we’re looking for. At Elevate Teams, we hire high-performing Virtual Assistants who become the operational backbone of U.S. businesses. This is not a temporary freelance gig. This is a stable, long-term remote career with growth opportunities, paid training, and guaranteed raises. What You’ll Be Doing: Handle inbound and outbound calls (front-desk style, not a call center) , approximately 25–50 calls per day, with quick interactions averaging 3–5 calls per hour, similar to a busy doctor’s office. Managing administrative and operational tasks Supporting clients and internal teams Handling calendars, follow-ups, inboxes, and coordination Working across CRMs, spreadsheets, and multiple platforms Keeping processes organized and running smoothly You’re a Strong Fit If You: Are highly organized and detail-oriented Communicate confidently in English Thrive in structured, fast-paced environments Learn systems quickly Take initiative instead of waiting to be told what to do Are dependable, professional, and proactive Enjoy making operations smoother and more efficient Requirements: Fluent English (C1/C2) + Spanish or Portuguese 2+ years in customer service, admin, receptionist, or support roles Strong computer skills (Microsoft Office, CRMs, multitasking) Reliable internet and professional home office setup Why Candidates Love This Opportunity: Fully Remote, work from home permanently Monday–Friday schedule Paid 4-week training Competitive pay starting at $5/hr (~$850/month) Guaranteed $1/hr annual raise PTO + wellness perks Annual / Anniversary bonus. Medical stipend after 6 months Real long-term career growth We’re looking for people who take pride in being reliable, sharp, organized, and solution-oriented. If that sounds like you, apply now. Important: Only resumes submitted in English will be considered. This is a remote position.