Client Intake Specialist (Remote – Turkey)

Most law firms use technology. We build it.

Grape Law is a tech-driven immigration firm based in New York, helping people and companies across the globe move, work, and build their futures in the U.S. We started in Manhattan, grew into a team of 100+, and earned recognition we're genuinely proud of our first Chambers and Partners ranking.

But what really defines us is how we work. We run on GrapeCase, our own proprietary case management platform, and we treat process and automation as part of the craft, not an afterthought. We write in plain language, move quickly, and obsess over getting the details right.

We are looking for an experienced Client Intake Specialist to join our Sales & Marketing team. This is an inbound, lead qualification role focused on welcoming new inquiries, verifying prospect information, making outbound follow ups, and connecting qualified opportunities with our senior sales team. If you are organized, persuasive, detail oriented, and comfortable speaking with prospective clients, this role could be a great fit.

What you'll do

• Respond to incoming leads and inquiries by phone and email in a timely and professional manner
• Verify prospect information and gather any missing details needed to qualify the lead
• Follow up with leads to confirm information, answer basic questions, and keep the process moving
• Assess lead quality based on defined criteria and identify opportunities to escalate to senior sales team members
• Route qualified prospects to experienced sales representatives for deeper conversations
• Keep CRM records accurate and up to date, including notes, lead status, and follow up activity

What you bring

• Bachelor’s degree in Business Administration, Marketing, or a related field
• Early career professional with 1 to 3 years of experience, ideally in sales, business development, or a client facing role
• Excellent written and verbal communication skills in both English and Turkish
• Strong motivation to grow and build a long-term career in sales
• Detail-oriented with a follow-up mindset
• Strong planning and organizational skills
• Confident in communication and possesses a proactive attitude
• A strong team player who can also work independently
• Excellent analytical, decision-making, and problem-solving skills.

How we work

Great outcomes come from great teams, and we actually mean it. Grape Law is young, fast, and genuinely collaborative: we share what we know, ask good questions, and give everyone a real voice regardless of seniority. We work hard, we celebrate the wins together, and we'd always rather hear a fresh idea than "that's how it's always been done."

We're looking for a driven individual who can bring a fresh approach to our team. If you're motivated professional looking to make a tangible impact within a supportive environment, we encourage you to apply today!