Client Manager [MFG]

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We are seeking an experienced and results-driven Client Manager to drive business growth and strengthen strategic relationships within the Manufacturing (MFG) sector. The successful candidate will be responsible for managing key accounts, identifying new business opportunities, and leading sales engagements across enterprise technology solutions including Cloud, Infrastructure, Cybersecurity, Digital Transformation, Data & AI, and Managed Services.

The role requires a strong understanding of manufacturing industry challenges, business processes, and technology trends, as well as the ability to engage with business and IT stakeholders at executive levels.

Key Responsibilities:

Account Management & Client Engagement

• Manage and grow strategic Manufacturing accounts to achieve revenue and booking targets.

• Build trusted advisor relationships with C-level executives, business leaders, and IT decision-makers.

• Develop account strategies and growth plans aligned with customers' business objectives.

• Drive customer satisfaction, retention, and long-term partnerships.

Business Development

• Identify, qualify, and pursue new business opportunities within the Manufacturing sector.

• Generate pipeline through prospecting, networking, industry events, and market intelligence.

• Expand existing accounts through cross-selling and upselling of technology solutions.

• Lead end-to-end sales cycles from opportunity identification to contract closure.

Solution Selling

• Collaborate with Solution Architects, Pre-Sales, Delivery, and Practice teams to develop client solutions.

• Position services and solutions across: Digital Transformation Cloud Services Cybersecurity Hybrid Infrastructure & Data Center Network & Connectivity Data Analytics & AI Managed Services Industry 4.0 / Smart Manufacturing initiatives

• Develop compelling business cases and value propositions for customers.

Stakeholder Management

• Coordinate internal resources to support sales pursuits and client delivery.

• Work closely with leadership teams to develop account growth strategies.

• Manage contract negotiations, commercial discussions, and renewal activities.

Qualifications

• Bachelor's degree in Business Administration, Engineering, Information Technology, Computer Science, or related field.

• MBA is a plus.

• 8+ years of enterprise technology sales, account management, or business development experience.

• Proven track record of achieving and exceeding sales targets.

• Experience managing large enterprise Manufacturing accounts.

• Strong understanding of enterprise IT solutions and digital transformation initiatives.

• Experience in System Integrator (SI), Technology Consulting, Telco, Cloud, Software, or IT Services organizations is highly preferred.

Workplace type:

About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune

Global 100. We are committed to accelerating client success and positively impacting society through

responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with

unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and

application services. Our consulting and industry solutions help organizations and society move

confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more

than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as

established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each

year in R&D.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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