Client Manager, Wholesale Trustee – Perpetual Corporate Trust

• Manage a diverse portfolio of wholesale trustee clients
• Build specialist experience across governance, compliance and managed funds
• Contribute to the growth and profitability of the Wholesale Trustee business
  

Perpetual Group is an ASX-listed company (ASX:PPT) headquartered in Sydney, Australia, consisting of 11 leading brands across three distinct businesses: Asset Management, Wealth Management and Corporate Trust.

Perpetual Corporate Trust (PCT), a specialist business within the Perpetual Group, is a leading fiduciary, custody and digital business in Australia, with operations in Singapore. We provide a unique range of products to help clients, and the industry, be more effective, efficient and economical while managing ever-increasing cyber security risks and maintaining compliance. Domestic and global financial institutions leverage our corporate strength, commercial approach, risk and compliance practices, expertise and service excellence in debt markets, managed funds and digital solutions to enable our clients success.

About the Role

Join Perpetual Corporate Trust’s broader Managed Funds Services business. Manage a portfolio of wholesale trustee clients, supporting their relationship, operational and regulatory needs as part of the Wholesale Trustee team.

You will work closely with clients, internal specialists and external service providers to support strong client outcomes, retention and revenue growth. You will also help the business improve the scalability and profitability of its client portfolio.

Key Responsibilities

• Manage client relationships, maintain relationship plans and lead regular client meetings
• Coordinate the onboarding of new business and the offboarding of trusts that are winding up
• Review transaction documents, deeds and agreements before execution
• Oversee regulatory obligations, including year-end financial statements, tax returns and annual distributions
• Monitor service providers and maintain compliance information through the Client Connect system
• Present at Board and Compliance Committee meetings when required and escalate legal or regulatory concerns
• Manage billing, accruals and debtor positions while identifying opportunities to improve portfolio profitability.

About you

We’re interested in hearing from people who have:

• A tertiary qualification, ideally in business, accounting, economics or law, or equivalent relevant experience
• Around 5 years of experience in financial services, including at least 3 years in financial operations
• Strong client and relationship management experience
• Strong knowledge of managed funds operations, including custody, fund administration, registry, audit and investment operations
• Strong process management skills and close attention to regulatory obligations
• The ability to organise competing priorities and deliver accurately under time pressure
• Confidence handling challenging client conversations and negotiating with counterparties
• A practical, flexible and collaborative approach when working with internal teams and external providers.

We love hearing from people who are inspired to shape the future with us. If you're excited about this opportunity or about joining Perpetual Corporate Trust, we encourage you to apply.

How we work

Our unique culture is underpinned by our three organisational behaviours, Stretch, Own it, Make an impact which drive our approach of day-to-day interactions with colleagues and clients, the way we approach decision-making to the questions we ask and the problems we solve. We’re committed to creating an inclusive workplace where diversity is celebrated. No matter your background or circumstances, we aim to provide an environment where you can thrive.

Employee benefits

• We’re committed to supporting hybrid working with our philosophy balancing business client and individual needs​ with 2 – 3 + days in modern recently renovated office​
• Work from anywhere in Australia for up to one month each year
• An annual allowance to empower you to prioritise your personal wellbeing
• Study support and commitment to supporting professional development.

About Us

Perpetual is an ASX-listed, diversified financial services company which has been serving clients since 1886.

Across our four business divisions - Perpetual Asset Management Australia, Perpetual Asset Management International, Perpetual Private and Perpetual Corporate Trust - we aim to protect and grow our clients' wealth, knowing that by doing so we can make a difference in their lives.

Trust is earned, every day.

We have been earning the trust of our clients for more than 130 years and pride ourselves on our long-standing client relationships - some of which span five generations.

Our People

Each and every day our people bring to life our enterprise behaviours – Stretch, Own It, and Make an Impact. The Perpetual team is diverse, expert and driven by the belief that we can make a difference in the lives of our clients. We value integrity, skill and teamwork and seek to find the best in each individual. Our reward is personal and professional development and the pride that comes from doing the best for our clients.

Our History

In 1885, a committee of business and professional people, including future Prime Minister, the Honourable Sir Edmund Barton, gathered in Sydney for the purpose of forming a trustee company. Perpetual Trustee Company Limited was formed on 28 September 1886 and since then has been entrusted by generations of Australians to manage, grow and protect their wealth.

Through wars, recessions and financial crises, we have continually evolved to meet the challenges of constant social, technological and economic change. Our core values and financial principles have endured through time and will continue to endure.