Client Operations with German & English - Bucharest based

Join a Dynamic International Business Environment

We are partnering with a leading international services organization to recruit a Client Operations Specialist with German & English based in Bucharest who will play a critical role in supporting strategic client relationships across the EMEA region.

This position is ideal for a highly analytical, client-focused professional who thrives in a fast-paced international environment, enjoys solving complex business challenges, and is motivated by long-term global career development opportunities.

As part of a diverse multinational team, you will work closely with senior client stakeholders and internal leadership teams, ensuring operational excellence, governance, performance transparency, and continuous service improvement.

What You'll Be Doing

• Act as the primary operational contact for assigned client accounts, ensuring the successful execution of operational priorities and business objectives.
• Coordinate and facilitate governance meetings, operational reviews, and business performance discussions with clients and internal stakeholders.
• Build and maintain trusted relationships with stakeholders across multiple functions and organizational levels, including senior leadership.
• Monitor service performance, operational metrics, contractual commitments, and quality indicators, proactively identifying improvement opportunities and driving corrective actions.
• Develop and maintain executive-level reporting dashboards, providing meaningful business insights and recommendations.
• Prepare high-impact presentations and reports for senior management, including C-level stakeholders.
• Identify operational risks, issues, and dependencies, coordinating resolution activities and ensuring timely escalation when required.
• Collaborate closely with international teams to support business growth, client onboarding activities, and operational alignment initiatives.
• Drive continuous improvement projects and contribute to enhancing operational efficiency and client satisfaction.
• Support the successful integration of new clients, navigating evolving priorities and changing business requirements.

What We're Looking For

Mandatory Requirements

• German language proficiency at C1 level or above – mandatory and non-negotiable.
• English language proficiency at C1 level or above – mandatory and non-negotiable.
• Minimum 5 years of professional experience within a multinational organization, management consulting environment, professional services company, or comparable international business setting.
• Proven track record of managing and supporting relationships with international clients and global stakeholders across multiple countries and cultures.
• Demonstrated experience coordinating complex client engagements, operational governance, business reviews, and service delivery activities within a client-facing environment.
• Bachelor's degree in Business, Finance, Management, Economics, Operations, or a related field, or equivalent professional experience.
• Experience working within multinational and international business environments.
• Strong stakeholder management capabilities with exposure to senior decision-makers.

Technical Skills

• Advanced Microsoft Excel skills are essential (Complex formulas, Advanced reporting, Pivot Tables, Macros)
• Experience creating executive-level PowerPoint presentations for senior leadership audiences.
• Ability to interpret, analyze, and present large data sets in a meaningful way.
• Experience with Business Intelligence tools (Power BI, Tableau, or similar) is highly appreciated.

Professional Competencies

• Exceptional communication and relationship management skills.
• Comfortable interacting with stakeholders at all organizational levels, including CFOs, COOs, CEOs, and senior executives.
• Strong analytical thinking and problem-solving abilities.
• Proactive, hands-on, and solution-oriented approach.
• Diplomatic, professional, and confident when managing sensitive situations.
• Ability to work independently while collaborating effectively within international teams.
• Comfortable operating in a dynamic, fast-growing environment with evolving priorities and ambiguity.
• Demonstrated ability to manage multiple initiatives simultaneously and deliver results under pressure.

What's in It for You?

• Salary offered - NET 11.000 ron/ monthly
• Private medical insurance
• 10% annual performance bonus based on annual gross salary
• MANDATORY Hybrid workplace policy: 4 days per week in the office and 1 day per week remote
• Modern offices
• Opportunity to be part of a growing international organization with a global footprint.
• Exposure to high-profile international clients and senior business stakeholders.
• Collaborative and multicultural work environment.
• Exciting global career progression opportunities.
• Challenging and rewarding projects that encourage innovation and continuous development.
• A fast-paced setting where your ideas, initiative, and business impact are highly valued.

Important Notice: We will only consider candidates who have the legal right to work in the respective hiring country. No relocation support or visa sponsorship is available for this position.