Client Relations and Programme Coordination

This is a remote position.

About the role

You will be the first point of contact for people who enquire about our programmes. Your role is to make sure every enquiry receives a prompt, warm and professional response, and that no interested person is ever forgotten. You will work closely with our founders and see first-hand how an international training organisation grows.

What you will do

• Respond to programme enquiries on WhatsApp, Instagram and Facebook Messenger, ideally within an hour

• Share programme details, dates and enrolment information with prospective participants in India, Malaysia and Singapore

• Make regular follow-up calls and send messages to people who have shown interest

• Reconnect with past enquiries and alumni about upcoming batches

• Maintain our lead tracker on Google Sheets and pass warm prospects to the founders

• Support onboarding of new participants and general programme administration

What we are looking for

• Excellent spoken and written English, with a confident and friendly phone manner

• Experience or strong interest in client servicing, inside sales, admissions or telecalling

• Organised, reliable and comfortable with consistent follow-ups

• Comfortable using WhatsApp Business, Google Sheets and social media

• A quiet workspace, a laptop and a stable internet connection

• Interest in learning, personal development or the training industry is a plus

Incentives

• Enrolment incentive: 3% of the fee on every enrolment you help bring in

• Monthly bonus: ₹2,000 in any month with 5 or more enrolments

Why join us

• Work directly with the founders of a growing international organisation

• Exposure to clients and participants across India, Malaysia and Singapore

• Earnings that grow with the enrolments you help bring in

• Internship certificate and a letter of recommendation on successful completion

Next steps

If this role interests you, please reply to confirm your availability. Shortlisted candidates will be invited to a short online conversation with our team.

We look forward to hearing from you.