Client relations & Business Development Executive
- Hiring from
- Ghana
- Work type
- Hybrid
- Posted
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About Us
About People and Partners group
People & Partners Group
is a global HR consulting and management firm that provides a one-stop source
for clients across different industries in the US, the UK, India, Africa, and
the Middle East; including Fortune 500 companies. We offer a range of services
including executive recruitment, corporate training, salary survey, payroll
management, outsourcing, HR audit, career coaching, CV writing, and interview
coaching. Our goal is to help our clients achieve their business objectives by
giving them access to specialized experts and innovative HR solutions that
drive scale, speed to market, and employee retention. We prioritise
transparency, accountability, and operational flexibility to serve our clients
better.
Job Description
- Identifying and prospecting new clients across FMCG, manufacturing, construction, NGO, mining and corporate sectors.
- Running outbound outreach campaigns via LinkedIn, email and networking events.
- Setting and attending client meetings, presenting PPG's service lines.
- Preparing and negotiating proposals through to signed retainer.
- Manage and grow relationships with existing clients, serving as their primary point of contact for enquiries and service-related concerns.
- Lead and manage outsourcing services.
- Receive, investigate, coordinate, and follow through on client complaints, working with the relevant internal teams to resolve issues promptly.
- Maintaining an accurate sales pipeline using CRM or similar tools, and reporting weekly progress to the MD.
- Monitoring market trends and representing PPG at relevant industry events and networking forums
- Monitoring and identifying tender, RFP, and vendor-panel opportunities from associations, unions, embassies, and institutional clients
- Monitor client feedback, identify opportunities to improve service delivery, and strengthen relationships to encourage repeat business and long-term partnerships.
- Tracking submission deadlines and renewal cycles for ongoing panel or framework agreements.
Requirements
- Minimum of at least 2-3 years business development experience, B2B required
- Demonstrated track record of hitting new-client acquisition targets
- Experience selling professional services (recruitment, HR, consulting) is a strong advantage
- Self-starter comfortable with a hunter, commission-linked role
- Strong business acumen, including understanding of HR services, market dynamics, and client needs across multiple industries
- Excellent communication skills, including written and verbal communication, presentation ability, and stakeholder engagement
- Proven ability to manage a sales pipeline and use CRM or similar tools for tracking business activity
- Strong analytical, negotiation, and problem-solving skills, with a proactive, results-oriented approach
- Bachelor's degree in Business, Marketing, Human Resources, or a related field preferred
- Based in or willing to work from Accra
- Experience with or willingness to learn formal proposal/tender submission processes
- Strong document organization and deadline management skills.
