Client Services Project Manager

Client Services Project Manager

We're a global travel design company crafting intelligent, highly personalized journeys. We design meaningful travel experiences with structure, precision, and care. Our team works remotely across countries and time zones, united by a commitment to excellence and elegant execution.

The Role

We're hiring a Project Manager – to manage travel projects from planning to completion. This is not a call center or ticketing role. It requires project leadership, coordination, and professional client handling.

Responsibilities

🔹 Manage the end-to-end planning and execution of client journeys as structured projects

🔹 Oversee proposal assembly and journey documentation with high attention to detail

🔹 Own timelines, project plans, and deliverables

🔹 Own client and international supplier communication, maintaining strong, timely, professional correspondence

🔹 Coordinate logistics, hotels, and experiences across destinations

🔹 Monitor journey progress and proactively prevent issues before they arise

🔹 Ensure financial accuracy by tracking budgets, supplier costs, and margins

🔹 Work with tools like Airtable and Asana

🔹 Maintain high execution standards

Requirements

✔️ Strong project management and coordination skills

✔️ Comfort managing multiple moving parts with precision

✔️ High level of organization and attention to detail

✔️ Client communication experience

✔️ Ability to solve problems independently and think ahead

✔️ Calm, reliable, and proactive

✔️ Strong organizational habits and documentation discipline

Work Setup

🌍 Remote

🌍 Full-time, long-term

🌍 Work with a global team across time zones

Qualifications

📌 8+ years of professional experience in project management, operations, client services, hospitality management, or related fields

📌 Proven experience delivering work in a deadline-driven environment

📌 Ability to work remotely with global teams

📌 Experience in luxury travel or premium services is a plus but not required

Compensation

💰 USD 850 – 1,600 per month negotiable

💰 Performance-based salary growth

💰 Professional development opportunities

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