Client Services Representative

Field: Operations Experience Level: Entry Posting Status: Ongoing / Evergreen Role Overview Client Services Representatives help support clients and partners across Norgress’ portfolio of brands. This role focuses on providing thoughtful, professional communication with individuals who interact with Norgress through our various divisions. Individuals in this role may assist with managing client inquiries, supporting onboarding processes, and helping ensure a positive experience for those engaging with our organization. Because Norgress operates through a flexible, project-based model, contributors in this area may support multiple brands or initiatives depending on project needs. Responsibilities May Include Responding to client inquiries received through email, online forms, or support platforms Providing general information about Norgress services and initiatives Supporting onboarding processes for new clients or partners Routing specialized inquiries to the appropriate internal team members Maintaining organized records of client communications Helping ensure a professional and positive client experience What We Look For We are interested in connecting with individuals who enjoy helping others and communicating clearly in a professional environment. Helpful experience may include: Customer service or client support Administrative or coordination roles Strong written communication skills The ability to work independently in a remote environment Familiarity with modern collaboration tools An interest in entrepreneurship, innovation, or small business development is also valued. About Norgress Norgress is a privately held business development group based in Edmonton, Alberta. We build and support ventures across industries like consulting, business services, publishing, and real estate. Operating as a remote-first organization, our team collaborates from across Canada and beyond. We focus on thoughtful ideas, strong execution, and work that creates lasting impact. Interested in Working With Us? To submit your application, please complete the form on this page. You may submit a link to your LinkedIn profile, upload a copy of your resume, or both — whatever's easiest for you. Once we receive your application, we'll send a confirmation email and keep your information on file until the position opens for recruitment.