Client Success Manager (GoHighLevel experience is a MUST)

Client Success Manager (CSM)

• Working Hours: 8 hours, from 4 PM till 12 AM Beirut Time
• Working Days: 5 days a week
• Days Off: Saturday and Sunday
• Work Location: Fully-remote, you can work from anywhere
• Lebanese national holidays are approved days off
• Salary Range: $1,500 - $2,000
• Commission opportunities available on upsells

Mission

We're hiring a Client Success Manager to own onboarding end-to-end and build the client success function as our program grows. You'll be the first warm, steady voice a client hears after they enroll and the person who makes sure no client quietly falls through the cracks in their first 90 days. Day-to-day you'll run Welcome Calls, set expectations, activate spouse seats, match clients to coaches, manage a structured check-in cadence, and catch at-risk clients early. If you enjoy high-touch relationship work, clear operational systems, and supporting people through emotionally heavy but deeply meaningful change — you'll feel right at home.

Qualifications

• Years of Experience: 2+ years in client success, account management, or high-touch client-facing roles
• CRM Tool: GoHighLevel (GHL)
• Softwares: Zoom, Slack, GoHighLevel
• Industry Knowledge Required: Coaching programs, therapy-adjacent services, family services or pastoral/congregational care experience preferred