Clinical Coordinator Pharmacy Services - Specialty Pharmacy

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

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* A caregiver in this role must reside in Ohio*

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.

This position is a part of the Specialty Pharmacy Team, which specializes in supporting patients with complex disease states and high-cost medications. This proactive team ensures patients receive personalized care by managing prior authorizations, patient assistance programs, and comprehensive medication education. Medications are only delivered after direct patient contact to confirm understanding and access. In this leadership role, you will drive key initiatives in patient care, medication safety, access, education, research, and regulatory compliance—while also guiding clinical workflows, supporting professional growth, and ensuring adherence to REMS programs and accreditation standards

Caregivers in this role will work Monday through Friday, for one of two 8-hour shifts between 7:00am to 6:00pm. There are various shifts and caregivers will rotate open and closing times. No weekend, no holidays and no on-call requirements.

A caregiver in this role will be required to train onsite at Cleveland Clinic Administrative Campus for the first 90 days and then will move to remote in Ohio.

A caregiver who excels in this role will:

• Implements and standardizes clinical pharmacy services for patients with complex, chronic conditions requiring specialty medications.
• Ensures timely access to high-cost therapies through proactive patient outreach, prior authorization, and patient assistance support.
• Mentors pharmacists, residents, and students, and collaborates across teams to enhance clinical practice and patient outcomes.
• Contributes to strategic planning by recommending new services, cost-saving initiatives, and process improvements.
• Oversees quality assurance and supports compliance with REMS and regulatory standards.
• Provides clinical direction under the manager’s guidance and participates in hiring decisions.
• Maintains or is pursuing Board Certification in Pharmacotherapy or Ambulatory Care.
• Performs other duties as assigned to support departmental goals. ​

Minimum Qualifications for the ideal future caregiver include:

• Doctor of Pharmacy degree from an American Association of Colleges of Pharmacy (AACP) accredited university.
• Current state licensure as a Registered Pharmacist (RPh) or eligible for reciprocation in current state within 90 days of hire.
• For individuals required to administer immunizations, current Basic Life Support (BLS) certification through American Heart Association (AHA) and completion of a Board of Pharmacy approved course in the administration of immunizations or certification obtained within 90 days of hire are required.
  For individuals required to respond to adult or pediatric cardiopulmonary arrest events, current Advanced Cardiovascular Life Support (ACLS) or Pediatric Advanced Life Support (PALS) Certification through American Heart Association (AHA), or certification obtained within one (1) year of hire, is required.
• Completion of a post-graduate year 2 residency (PGY2) plus a minimum of 1 year of experience providing pharmaceutical care in the relevant specialty area or
• Completion of a post-graduate year 1 (PGY-1) residency plus a minimum of 3 years of experience providing pharmaceutical care in the relevant specialty area or
• Minimum of 5 years of experience providing pharmaceutical care in the relevant specialty area

Preferred Qualifications for the ideal future caregiver include:

• Board certification through the Board of Pharmacy Specialties, preferably in Pharmacotherapy or Ambulatory Care, strongly preferred at time of hire and required within one year
• Previous leadership experience preferred

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/

Physical Requirements:

• Typical physical demands include ability to perform functions of the job while reaching and stretching, and manual dexterity sufficient to perform computer functions of job.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster.

Cleveland Clinic is pleased to be an equal employment opportunity employer.

Benefits

We know that fully supporting our caregivers is what creates the best outcomes for our patients. Our outstanding, comprehensive offerings are an investment in your health, well-being and future.

Locations

What began in Cleveland in 1921 has grown to include locations throughout, the U.S. and even other countries. For you, that means more opportunities to learn, grow and serve patients — while finding caring, thriving communities both at work and at home.

About Us

Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. Headquartered in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. U.S. News & World Report consistently names Cleveland Clinic as one of the nation’s best hospitals in its annual “America’s Best Hospitals” survey. Among Cleveland Clinic’s 70,800 employees worldwide represent 140 medical specialties and subspecialties. Cleveland Clinic is a 6,500-bed health system that includes a 173-acre main campus near downtown Cleveland, 19 hospitals, more than 220 outpatient facilities, and locations in southeast Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and London, England.