Clinical Education Associate Director EMEA, Labs

The Clinical Education Associate Director EMEA, Labs is responsible for defining, leading, and executing a customized, lab‑centric clinical education strategy across EMEA. This role enables General Practitioners (GPs) to successfully adopt and integrate digital restorative and orthodontic workflows—iTero, Exocad, Invisalign ART—through close collaboration, support and education of dental laboratories and the commercial lab channel. This leader operates as a strategic partner to the Director, Dental Laboratory & 3rd‑Party Channel – EMEA, translating regional channel priorities into scalable, high‑impact clinical education programs, while also maintaining direct ownership of key educational initiatives and KOL engagements. The role balances strategy, people leadership, and hands‑on execution in a complex, multi‑country environment. Reports to the Senior Director Clinical Education EMEA, with a strong dotted‑line partnership to the Director, Dental Laboratory & 3rd‑Party Channel – EMEA and close alignment with Global Clinical Education and Global Lab teams. Role expectations 1) Clinical Education Strategy – Labs Define and own the EMEA clinical education strategy for Dental Laboratories, aligned to regional commercial priorities and global clinical direction. Translate lab channel strategy into clear clinical education objectives, frameworks, and execution plans. Design education models that support GP adoption via labs, including onboarding, workflow mastery, and advanced clinical use cases. Ensure strong alignment with EMEA ClinEd peers, Commercial, Marketing, Country Leadership 2) Customized Lab‑Centric Education Develop and deliver customized education pathways for Labs addressing restorative, orthodontic, and digital workflows. Create modular education programs across live events, in‑lab education, workshops, digital learning, and blended formats. Ensure education content is clinically relevant, commercially aligned, and scalable across EMEA. Adapt global curricula to local market needs while maintaining clinical quality and consistency. 3) Execution & Field Leadership Maintain hands‑on involvement in key strategic programs, flagship events, and priority lab partnerships. Support country clinical teams in executing lab‑focused education plans, including train‑the‑trainer models. Act as a visible clinical leader and subject‑matter expert for labs, distributors, and internal stakeholders. Ensure education excellence in high‑impact initiatives tied to scanner placement, workflow adoption, and GP conversion. 4) KOL & Faculty Development – Labs Build, develop, and manage a strong EMEA Lab & Restorative KOL network, including technicians and GP‑lab collaborators. Identify and develop faculty capable of delivering advanced digital dentistry and lab‑enabled workflows. Partner with Commercial and Marketing to integrate KOLs into education, events, and strategic programs. Ensure governance, compliance, and quality standards across all faculty engagements. 5) Cross‑Functional & Commercial Enablement Act as the clinical education interface to the Lab & 3rd‑Party Channel leadership team. Collaborate with Commercial teams to support go‑to‑market initiatives, launches, and channel programs with appropriate clinical education. Provide clinical input into partner playbooks, value propositions, and workflow positioning. Support distributor and lab onboarding with structured, clinically robust education pathways. 6) Measurement, Governance & Continuous Improvement Define and track education KPIs (attendance, satisfaction, adoption impact, workflow utilization). Continuously refine programs based on performance data, field feedback, and commercial outcomes. Ensure compliance with regional regulations, clinical standards, and internal governance requirements. Share best practices and insights with Global Clinical Education and regional stakeholders. What we're looking for Proven experience in clinical education leadership within dental, med‑tech, or digital healthcare environments. 12+ years of directly related experience Strong background in digital dentistry workflows (CAD/CAM, intraoral scanning, restorative and/or orthodontics). Demonstrated ability to lead matrixed, multi‑country teams while remaining execution‑oriented. Experience working closely with commercial and channel leadership. Excellent communication, influencing, and stakeholder‑management skills. Degree in Dentistry or Dental Technology Advanced education, certifications, or MBA preferred. Fluent in English WORK SCHEDULE Field‑based role with significant travel across EMEA - 75% Regular engagement with labs, GPs, commercial teams, and regional leadership.