Clinical Innovation Delivery Lead

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The Clinical Innovation Delivery Lead is responsible for day-to-day coordination and execution of one or more Clinical Innovation initiatives. The Lead owns execution management for assigned initiatives and helps ensure implementation stays on track.

Key responsibilities include developing and maintaining work plans, coordinating stakeholders, facilitating meetings, tracking milestones and dependencies, managing risks and issues, supporting regional adoption, and communicating progress to leadership. The Lead works closely with Clinical, Operations, Pharmacy, Stars, MRA, Finance, Technology, and Regional partners to move opportunities from approval through implementation, adoption, and transition to enduring ownership.

Success in this role requires strong program management discipline, collaboration skills, problem-solving ability, and comfort working in a fast-paced environment with multiple priorities. The successful candidate creates structure, drives follow-through, and helps remove barriers that impede delivery.

Responsibilities:

Drive Initiative Execution

• Lead day-to-day implementation activities for assigned Clinical Innovation initiatives.

• Develop and maintain delivery plans, milestones, workstreams, risks, dependencies, and status reporting.

• Coordinate execution activities across functional and regional stakeholders.

• Raise risks, barriers, and decision needs in a timely manner.

Coordinate Cross-Functional Teams

• Using judgement engage and facilitate alignment across Clinical, Pharmacy, Stars, MRA, Operations, Finance, Technology, and Regional partners as needed per initiative.

• Support accountability by tracking commitments and deliverables.

• Organize and facilitate working sessions, implementation meetings, and progress reviews.

• Promote adoption of standardized implementation methods and tools.

Support Regional Integration and Adoption

• Partner with Regional teams to support implementation planning and execution.

• Track adoption, outcomes, and implementation challenges.

• Share lessons learned and leading practices across initiatives.

• Support transition of completed work into ongoing business ownership.

Governance, Reporting, and Communication

• Prepare status updates, dashboards, and leadership materials.

• Track actions, decisions, dependencies, and outcomes.

• Support governance forums through meeting coordination and follow-up.

• Communicate initiative progress, risks, and outcomes to stakeholders.

Use your skills to make an impact

Required Qualifications

• Bachelor's degree
• 7 or more years of experience in healthcare operations, program delivery, project management, consulting and/or business operations
• Demonstrated experience coordinating cross-functional projects or initiatives
• Strong planning, organization, and execution management skills
• Ability to influence and collaborate across a matrixed organization

• Demonstrated ability to articulate ideas effectively in both written and oral forms

• Ability to manage multiple workstreams and competing priorities

Preferred Qualifications

• MBA, MHA, MPH, or other relevant advanced degree

• Experience supporting enterprise implementation, transformation, or performance-improvement initiatives.

• Experience working across Clinical, Stars, MRA, Pharmacy, Operations, Market, or Regional teams.

• Experience supporting governance forums, executive reporting, and stakeholder management.

Additional Information

Willing to travel based on business need.

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.

Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for you.

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.

Scheduled Weekly Hours

Pay Range

Description of Benefits

About us

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Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.