Clinical Nurse Supervisor – RN

Job Title: Clinical Nurse Supervisor – RN

Work Location: Remote

Department: Clinical

Reports To: Director, Clinical Excellence

FLSA: Exempt

Who We Are: Purposeful, Progressive, Dynamic

Spiras Health is an in-home healthcare provider taking an innovative approach in the delivery of personalized clinical care to patients with complex needs. We collaborate with patient’s physicians, health plan, discharge planners, and other ancillary providers to help improve quality of life, improve compliance, and reduce avoidable emergency room and hospital visits. We are privileged to serve patients who are living with several chronic and complex conditions. Our vision is to deliver patient care in the comfort of their homes while reducing their fear, uncertainty, and anxiety about their health. We use technology to connect clinicians in the home with additional expertise and have developed a team structure to ensure we do so consistently. Our culture is anchored on a promise of full accountability and integrity in everything we do.

How We Serve

This position calls for a high performing Nurse that will become part of a Clinical Care Team, working in partnership with Nurse Practitioners and the clinical management team. Together the team will manage the overall health of a defined population of patients (regional focus) in collaboration with the patient’s primary care and specialist physicians. You will serve your community which may include oversite of a team of nurses doing daily travel to patients’ homes as well as virtual phone call check ins and coordination of care. Meeting with patients in their home affords you the opportunity to develop deep and rich relationships. Examples include in-home visits when required for the support of new market growth and when needed to assist with oversite in the field.

This individual will understand and be comfortable with mobile technology and have a deep commitment to exceptional patient care. Supervising a team of nurses who while in the field, a typical day may include home patient clinical assessments, telephonic assessments of patients, providing patient education, maintaining patient compliance to a treatment plan, connection to community resources, conducting routine diagnostic tests, and charting assessments in Spiras systems. This is a personally and professionally rewarding position and it allows the colleague an opportunity to provide health care services at the top of their training. This individual will have the responsibility of overseeing a clinical team, mentoring and leading while providing clinical excellence and feedback on performance.

Duties and Responsibilities

• This position will include administrative and clinical duties of clinical teams with some travel to support the growth of the clinical team when necessary.

• This individual will function as a supervisor and field trainer to new hires in the field and will travel to various markets to assist with the 30/60/90-day evaluations of newly trained field clinicians to confirm successful comprehension of the Spiras clinical model and identify any residual gaps or need for retraining.

• Administrative duties for schedule coverage for vacation, sick and weekend/holiday coverage.

• Scheduling for new and existing patient care

• This individual will manage a team of LPNs/RNs in the field and virtually.

• Assuring optimal performance and safety in practice to clinicians in the field with periodic reviews and in field evaluations

• Ensuring accuracy in documentation to support highest standards of care and clinical decision making and to capture required data fields for reportable outcomes.

• Work collaboratively with a dotted line to the Regional Nurse Practitioners and other healthcare professionals to ensure that clinical information in the medical record is present and accurate.

• Audit clinical documentation to ensure eCW chart documentation, workflows, SDOH, HRA and care Plans entered and are followed, regulatory compliance and contractual obligations are met.

• This individual will provide assistance to clinicians with performance improvement needs.

• Ensure clinicians while in the field, conduct detailed patient assessment, including vital signs, monitors for changes in status, reports findings, contribute to and implement care plans, collaborates with Nurse Practitioner, provides patient education.

• Assist and support clinicians to help patients accomplish treatment plan goals and identifies and seeks to resolve barriers to care.

• Evaluates effect of treatment plan by observing, noting, and evaluating patient’s progress and recommending adjustments and modifications

• Communicates with physicians, nurses, social workers, family, caregivers, and other health care workers.

• Recommends assistive equipment and outpatient or home health follow-up programs.

• Accurate and timely documentation of patient care and services per policy

• Always adheres to hygiene and safety standards (sanitizing surfaces, equipment, hands, etc.) • Fosters a supportive and compassionate environment to care for patients and their families. • Consistently adhere to documented policies, procedures, and standards • Other duties as assigned.

• You will be joining a regional team. You may be asked to cover any patient within this region. Standard scheduling procedures have been designed to limit driving time and increase our ability to provide patient care.

Qualifications

• Successful completion of RN licensing program

• Minimum 2 years of experience as a nurse with combination of direct patient care and leadership roles

• Excellent knowledge of nursing care methods and procedures

• Excellent knowledge of emergency care

• Valid and active state nursing license

• Reliable and insured personal vehicle

• Current BLS for Healthcare Provider CPR or CPR/AED for the Professional Rescuer certification

• Experience with cardiac or pulmonology specialties; polychronic conditions.

• Experience with advance directives and palliative care.

Preferred Qualifications

• Bilingual (English / Spanish)

• Home Health experience

Skills Required

• Strong and concise verbal and written communicator

• Able to rapidly identify and gather required information to assess and care for patients.

• Comfortable working with Excel and Microsoft Teams

• Comfortable working with patients that may have difficulty hearing, struggle with memory issues, or have a lower health care literacy level.

• Desire to collaborate with others.

• Ability to think quickly and provide information with confidence and clarity.

• Ability to manage competing priorities, organize work efficiently, and meet deadlines.

• Perseverance and self-management to achieve defined objectives.

• Confident working with EMR platform and mobile applications

• Strong knowledge of chronic medical conditions are the keys to success in this role.

Physical & Other Requirements

• This job operates in a remote professional environment free from noise and distraction. This role routinely uses standard office equipment such as computers and phones.

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

• While performing the duties of this job, the employee is regularly required to talk and hear.

• This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.

EEOC STATEMENT

All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.