Clinical Office Assistant - Cancer Care Call Center

Engage with us for your next career opportunity. Right Here.

Job Type:

Regular

Scheduled Hours:

40

💙 Why You’ll Love Working with St. Elizabeth Healthcare

At St. Elizabeth Healthcare, every role supports our mission to provide comprehensive and compassionate care to the communities we serve. For more than 160 years, St. Elizabeth Healthcare has been a trusted provider of quality care across Kentucky, Indiana, and Ohio. We’re guided by our mission to improve the health of the communities we serve and by our values of excellence, integrity, compassion, and teamwork. Our associates are the heart of everything we do.

🌟 Benefits That Support You

We invest in you — personally and professionally.

Enjoy:

- Competitive pay and comprehensive health coverage within the first 30 days.

- Generous paid time off and flexible work schedules

- Retirement savings with employer match

- Tuition reimbursement and professional development opportunities

- Wellness, mental health, and recognition programs

- Career advancement through mentorship and internal mobility

Job Summary:

St. Elizabeth Healthcare is hiring a Clinical Office Assistant for our Cancer Care Call Center.

Shift/Hours: Full-Time – 40hours/week, 1st Shift 8:30A-5P/ Hybrid

Following the initial in person training period, this role will work a hybrid schedule with one in office day a month.

Job Description:

This position may be responsible for a variety of duties based on the operations of department, including:

1) patient registration,

2) patient scheduling,

3) patient billing,

4) assist with pre-certification if applicable (collect insurance information; receipt of co-pays or bill payments),

5) medical records retrieval, release, or collection,

6) data entry

7) answering phones.

Responsible for routine problem resolution, assistance with patient flow coordination, and initiation of follow-up with appropriate staff as needed. Ensures compliance with federal, state, and local laws and regulations pertaining to patient privacy and confidentiality, i.e., HIPAA laws.

Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.

MINIMUM REQUIREMENTS

Education, Credentials, Licenses:

• High school graduate or GED

Specialized Knowledge:

• Medical terminology
• Computer fluency/literacy
• Communication skills (verbal and written)
• Maintain patient confidentiality
• Organization and prioritization skills

Kind and Length of Experience:

1 year of experience in an office front desk type role, healthcare registration, scheduling or other patient-facing healthcare positions.

FLSA Status:

Non-Exempt

Right Career. Right Here. If you're looking for the right careers in healthcare, the right place to be is at St. Elizabeth. Join us, and you'll take pride in the level of care we offer our community.

About Us

St. Elizabeth Healthcare is one of the oldest, largest and most respected medical providers in the Northern Kentucky, Southeastern Indiana and Greater Cincinnati region. Together with St. Elizabeth Physicians, the affiliated multi-specialty physician and advanced practice provider organization, we are transforming healthcare through innovative treatments, cutting-edge technology and a heart for our community. We’re right here, sharing one mission: to improve the health of the people we serve.