Cloud Administrator

Google Workspace Administrator

Working Hours: Full-time

Job Type: Contract – Inside IR35

Contract Length: Until 26 March 2027

Daily Rate: up to £475 per day / umbrella rate

Location: Hybrid – Either Manchester / Bristol / London (1–2 days onsite per week)

About the Role

Our client is looking for experienced Google Workspace Administrators to support and maintain a large-scale enterprise collaboration environment.

You will act as a Google Workspace Subject Matter Expert (SME), responsible for the administration, security, maintenance and continuous improvement of cloud-based productivity and messaging services.

The role involves supporting a substantial Google Workspace estate, resolving complex technical issues, managing migrations and integrations, and ensuring services remain secure, reliable and aligned with best practices.

You will work closely with IT operations, cyber security, service delivery and project teams, providing technical expertise and supporting improvements across the wider digital environment.

Responsibilities

• Administer, maintain and support a large-scale Google Workspace environment.
• Manage Google Workspace applications, including Gmail, Google Drive and associated collaboration tools.
• Configure and maintain Google Workspace settings, security controls and user access.
• Act as a third-line escalation point for complex Google Workspace incidents, problems and changes.
• Use Google Apps Manager (GAM) commands to administer and automate Google Workspace operations.
• Manage and troubleshoot email services, messaging configurations and DNS records.
• Implement and maintain email security standards, including DKIM, SPF, DMARC and MTA-STS.
• Support authentication, authorisation and access controls, including OAuth, SSO, sharing permissions and service accounts.
• Work with security teams to implement Data Loss Prevention (DLP), Trust Rules and other security controls.
• Plan and support email and data migrations into and out of Google Workspace.
• Administer and support third-party integrations and document management tools, including AODocs.
• Investigate and resolve complex technical issues affecting cloud productivity services.
• Gather business requirements and support the delivery of technical projects and service improvements.
• Coordinate multiple projects, technical changes and operational priorities.
• Work with internal stakeholders, external suppliers and technology partners.
• Maintain technical documentation, operational procedures and service desk knowledge articles.
• Support continuous improvement and ensure Google Workspace services follow current best practices.

Essential Experience & Technical Skills

• Strong commercial experience administering Google Workspace within large enterprise environments.
• Advanced knowledge of the Google Workspace Admin Console and associated administration tools.
• Hands-on experience using Google Apps Manager (GAM) commands.
• Experience providing third-line technical support within a busy IT environment.
• Strong understanding of email systems, messaging protocols and email security.
• Experience implementing DKIM, SPF, DMARC and MTA-STS.
• Experience managing DNS configurations and multiple DNS zone files.
• Strong experience administering SaaS messaging platforms, including Google Workspace and Microsoft 365.
• Experience managing large Google Workspace domains and integrated third-party applications.
• Experience delivering complex technical projects from initial requirements through to implementation.
• Hands-on experience with email and data migrations, including migration tools.
• Experience gathering business requirements and defining project success criteria.
• Ability to manage multiple concurrent projects and technical priorities.
• Strong troubleshooting, investigation and problem-solving skills.
• Experience supporting senior stakeholders and VIP users.
• Good understanding of application integration and Google Workspace security best practices.

Desirable Experience

• Knowledge of public-sector information security requirements and data protection legislation.
• Experience with Active Directory, Microsoft Exchange and SharePoint.
• Experience administering Microsoft 365 and SharePoint environments.
• Understanding of change management principles, particularly relating to messaging platform migrations.
• Experience using Asana or Jira for project and task management.
• Experience administering document management systems.
• Knowledge of AODocs or similar cloud-based document management platforms.
• Familiarity with Google Cloud services and enterprise application integrations.