Cloud Solutions Engineer

Cloud Solutions Engineer Reports To: VP of Infrastructure Location: Monterrey OR Queretaro - Mexico Environment: Hybrid (3 days at the office & 2 remote) Work Schedule: Monday to Friday 8:00 AM to 5:00 PM CDT Who We Are: Recognized by Gartner in their Modern 4PL Market Guide, Redwood Logistics is at the forefront of industry innovation. Our cutting-edge supply chain technology pairs with the expertise of our brilliant minds to empower logistics execution across North America and Mexico. Leveraging a comprehensive range of services, data-centric network solutions, and a seamlessly integrated platform, we have established our prominence as a key player in the mid-market segment within the freight tech industry. Whether you’re just starting your career or are an established professional looking for your next opportunity, Redwood inspires innovation across teams to provide transformative solutions for our customers. Purpose of Your Work: As a Cloud Solutions Engineer at Redwood Logistics, you will play a critical role in the design, implementation, and ongoing support of our hybrid cloud infrastructure spanning Microsoft Azure and AWS. You will work closely with Software Engineering teams and key business stakeholders to ensure our cloud environments are secure, scalable, and aligned with evolving business needs. This role has an emphasis on cloud security, with a particular focus on securing and managing identities, access, and resources within the Microsoft ecosystem, including Microsoft Entra ID (Azure Active Directory), Sentinel, Intune, and related tools. You will be responsible for implementing and maintaining secure access controls, identity governance, threat detection, and compliance frameworks, while also contributing to risk assessments, threat modeling, and audit readiness. In addition to core infrastructure responsibilities, this role brings a strategic lens to automation and innovation. You will help drive the adoption of AI-powered tools and automation frameworks to improve operational efficiency, reduce manual toil, and enhance the security and reliability of our cloud services. Other areas of focus will be AI-driven threat detection, policy enforcement, infrastructure-as-code (IaC), and self-healing systems to proactively manage risks and maintain compliance. In this highly collaborative role, you will help shape the future of Redwood’s cloud operations by blending technical depth, security expertise, and forward-looking innovation. How You Make a Difference Everyday: Be the subject matter expert for Linux Design, implement, and maintain secure and scalable cloud infrastructure in Microsoft Azure and AWS Configure and manage Microsoft Entra ID, Conditional Access policies, role-based access control (RBAC), and privileged identity management (PIM) Deploy and monitor Microsoft Sentinel for cloud-native SIEM capabilities and automated threat response Support the lifecycle management of Windows Server environments and hybrid networking components Lead identity governance initiatives, ensuring appropriate access provisioning and audit readiness Develop and maintain infrastructure-as-code (IaC) using tools like Terraform to ensure repeatability and compliance Integrate AI-powered security and monitoring tools to proactively detect threats and reduce incident response times Participate in threat modeling, security risk assessments, and internal/external compliance audits Drive adoption of automation frameworks to streamline patching, system provisioning, and configuration management Collaborate with cross-functional teams to support application deployments and business continuity initiatives Contribute to runbooks, documentation, and knowledge sharing sessions to enhance team capabilities Operate as a subject matter expert and act as the escalation point for issue resolution and customer escalations. Provide on call support and assistance for production business systems on a rotating basis for after-hour support You’ve Got This? To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Bachelor's degree in discipline appropriate to assignment or an equivalent combination of education and experience. Related certifications will be helpful. The candidate must have 5+ years of experience supporting an enterprise in a team environment. At least 2 years of experience in a Windows Server engineering role in a large organization Azure Administrator required, Azure Solutions Architect Expert a plus Experience with Entra infrastructure Knowledge of scripting specifically PowerShell Knowledge of AWS and Azure environments Strong knowledge of Azure PaaS platforms Working knowledge of IaaC platforms Knowledge of networking concepts and practices, Cisco and Meraki a plus What We Offer: Access to experts and resources for your Learning & Development journey Opportunity for internal mobility Employee referral bonus program Employee Resource Groups (ERGs) Annual fundraising and volunteer events to give back to communities Life Insurance policy for you starting 30 days after employment Personal Health Insurance coverage for you – Major Medical 30 days “Aguinaldo” Christmas bonus or prorated percentage your first year Vacation time starting at 12 days. Additional days will increase per Mexican Law Premium Vacation 50% vacation days (Prima vacacional) You will also receive benefits like Saving Plan (Fondo de Ahorro) and Grocery Card (Vales De Despensa) 6% or the Maximum amount by Mexican Law You will be provided a Cell Phone Allowance of $800 pesos per month minus applicable taxes Redwood is an equal opportunity employer. Employment decisions at the Company are based on individual merit, qualifications, abilities, and the Company’s needs and resources. The Company does not discriminate in recruiting, hiring, compensation, promotions, discipline, termination or any other aspect of employment on the basis of an individual’s actual or perceived race, color, creed, religion, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, ancestry, citizenship status, age, disability, marital status, military service or status, genetic information, arrest and conviction record, credit history, or any other basis protected by applicable law.