Cloud Support Engineer

Main skill requirements (must have): strong AWS, strong Terraform (IaC), snowflake, tier 1/2 infra support, and some AI/Copilot agent support

Description

This role provides frontline operational support for a financial services and asset management subsidiary company's cloud environment, including over 100 production AWS applications and critical SaaS platforms. The engineer partners with Cloud Platform Engineering, Development, Security, and Site Reliability Engineering teams to deliver secure, scalable, and highly available cloud solutions while supporting ongoing business growth and the migration of legacy data center workloads to AWS.

Implement centralized observability and monitoring for supported platforms

Perform Cloud backup and recovery operations for production applications

Assist with implementation and enforcement of Cloud Security policies and guardrails

Create and maintain Terraform Infrastructure-as-Code (IaC) for platform configuration

Support audit and regulatory activities, including evidence collection, control validation, and remediation tracking

Support their data center migration to AWS, including operational onboarding of migrated applications and post-migration stabilization

Create and maintain documentation related to cloud operations, support processes, and platform configurations

Skills

Aws, terraform, python, saas, Copilot, snowflake, tier 1 support, tier 2 support, linux, unity

Top Skills Details

Aws,terraform,python,saas,Copilot

Additional Skills & Qualifications

AWS Cloud Architect Associate certification or equivalent

3+ years hands-on AWS Support experience

6+ years hands-on experience in Information Technology roles

Strong knowledge of Terraform, Python, and source control (Github)

Knowledge of Identity and Access Management technologies and best practices

Experience with Agile methodologies and tooling (Jira)

Familiarity with cross-cloud monitoring solutions (DataDog preferred)

Cloud Incident Management experience and ability to participate in on-call rotation

Experience with backup and recovery tooling (AWS Backup preferred)

Experience working in Linux/UNIX

Strong written and verbal communication, documentation, and organizational skills, with the ability to operate effectively both independently and within a team

Experience Level

Intermediate Level

This is a Contract position based out of Seattle, WA.

The pay range for this position is $65.00 - $75.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This is a Contract position based out of Seattle, WA.

This position is anticipated to close on Nov 28, 2026.

This is a hybrid position in Seattle,WA.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.