CO-OP Advertising Specialist

We are seeking a highly organized and detail-oriented Co-op Advertising Specialist to manage the co-op submission process for a portfolio of dealers. In this role, you will be the bridge between our dealers and various manufacturers, ensuring all advertising funds are properly submitted, tracked, and paid out. This position requires excellent time management, especially during the second half of the month, and a proactive approach to helping dealers maximize their available funds.

Key Responsibilities

Monthly Submissions: Execute all co-op advertising submissions between the 15th and the end of each month for dedicated dealers across multiple manufacturers.

Process Management: Navigate and comply with the distinct submission rules, portals, and requirements for each individual manufacturer (including specific proof-of-performance requirements like payment confirmations).

Internal & Third-Party Claims: Process submissions for campaigns run directly through us, while actively collecting and organizing required documentation from dealers for their third-party advertising runs.

Payout Tracking: Monitor, track, and reconcile co-op reimbursement claims to ensure timely and accurate payment to dealerships. Proactively investigate rejected claims, payment discrepancies, and outstanding reimbursements through resolution.

Dealer Support & Strategy: Serve as the primary point of contact for dealership co-op advertising inquiries. Participate in monthly dealer meetings to provide updates on available funds, submitted claims, and pending reimbursements. Proactively monitor deadlines, identify unused or expiring funds, and provide recommendations to help dealerships maximize their available co-op advertising budgets.

Claims Accuracy & Compliance: Review all co-op advertising submissions and supporting documentation for completeness, accuracy, and compliance with manufacturer guidelines to minimize rejected claims and maximize reimbursement opportunities.

Ideal Candidate Profile

Highly Organized: Ability to juggle multiple dealers, different manufacturer rules, and strict end-of-month deadlines without letting details slip.

Self-Starter: Comfortable chasing down missing information from dealers for their third-party claims.

Communicator: Confident getting on monthly calls with clients to clearly explain their financial standing and co-op opportunities.

• BS or BA degree in business, marketing or other related field.
• 3+ years of experience in advertising operations, account coordination, claims processing, financial administration, or a related role.
• Experience in the automotive industry, dealership operations, OEM programs, or co-op advertising reimbursement programs strongly preferred.
• Exceptional organizational skills with the ability to independently manage a high volume of accounts, competing priorities, and strict monthly deadlines.
• Demonstrated ability to manage multiple projects simultaneously while maintaining accuracy and meeting established deadlines.
• Ability to interpret and follow detailed manufacturer guidelines, reimbursement policies, and submission requirements.
• Customer-focused mindset with the ability to build positive working relationships and deliver responsive, professional support.
• Proficiency in Microsoft Excel, including maintaining tracking spreadsheets, reconciling financial data, and preparing reports.
• Strong analytical and problem-solving skills, with the ability to identify discrepancies, resolve rejected claims, and follow through on outstanding reimbursement issues.

Next Steps
If you are interested in this opportunity and believe your experience aligns with the qualifications outlined above, please complete our online application and include a current resume. Incomplete applications may not be considered. No phone calls, please.

ABOUT TEAM VELOCITY
Team Velocity is a full-service marketing agency serving the automotive industry, providing fully integrated marketing solutions to OEMs and dealerships nationwide.

We are revolutionizing the automotive industry with cutting-edge technology to help dealers sell and service more cars. Made by dealers for dealers, Team Velocity’s proprietary technology platform Apollo® analyzes consumer behavior to predict who will buy, what they will buy, and when they are ready to service. Apollo automates the entire communication process by delivering hyper-personalized campaigns across every touchpoint, maximizing ROI, and lifetime revenue.

Our vision is to serve our clients with a single technology platform that empowers them to execute intelligent marketing across every online and offline channel. We aim to deliver a frictionless consumer experience, from the initial engagement to a final transaction.

Our team members are hard-working and driven to achieve success for our clients and our unique culture promotes creativity, camaraderie, and success.