Co-op/Intern Enterprise Platforms

About Kinaxis Are you looking to join an innovative, market-leading company where you can truly elevate your career? At Kinaxis we are serious about culture, we are serious about technology, we are serious about customers, and we are serious about not taking ourselves too seriously. If you are looking to be part of an incredible growth story, then we might just be the place for you! In 1984, we started out as a team of three engineers. Today, we have grown to become a global organization with over 2000 employees around the world, 6 global office and a best-in-class HQ in Ottawa, Canada. As winners of several Top Employer awards globally, we are proud to work with our customers and employees towards solving some of the biggest challenges facing supply chains today. Kinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains, and supporting the people who manage them. Our powerful, AI infused platform provides full transparency and visibility across end-to-end supply chains, enabling our customers to make faster, better decisions. We are trusted by renowned global brands to provide the agility and predictability needed to navigate today’s volatility and disruption. With more than 40,000 users in over 100 countries, we are expanding our team as we continue to innovate and revolutionize how we support our customers. About the team As part of the Corporate IT Enterprise Architecture team, you will work with Salesforce and ServiceNow architects, platform owners, administrators, developers, business analysts, and stakeholders to improve two strategic enterprise platforms. The role combines architecture support, hands-on platform development, business analysis, data quality, testing, documentation, and governance. You will gain practical experience with CRM, IT service management, workflow automation, integrations, platform governance, secure development, and enterprise-scale transformation across functions such as Sales, Marketing, Customer Success, Revenue Operations, Corporate IT, Security, People, Finance, Facilities, and Professional Services. Location If in Ottawa or Toronto, you must be in the office at least three days a week.Other Canadian Locations – REMOTE Term Duration This is a full-time, 8 or 12-month position, starting January 2027. Co-op / Intern Eligibility This position is open to co-ops and interns. To be eligible, you must be currently enrolled in full-time education or be a recent/upcoming graduate within 12 months of the placement end date. Compensation range $19.46-$28.55 hourly rate. The final offer within this range will reflect the candidate’s skills, year of education, and experience. Vacancy Status This is an existing job vacancy. What you will do Build and configure platform enhancements under the guidance of experienced Salesforce and ServiceNow practitioners. Support solution design by documenting requirements, process flows, data models, user stories, technical decisions, and integration patterns. Develop or modify platform components using appropriate low-code and pro-code tools, following established standards and review practices. Assist with Salesforce configuration and development, which may include Flow, validation rules, reports, dashboards, Apex, SOQL, Lightning Web Components, and permission configuration. Assist with ServiceNow configuration and development, which may include forms, tables, Flow Designer, Business Rules, Client Scripts, Script Includes, catalog items, REST integrations, and reports. Support API and integration work using REST, JSON, authentication concepts, and data-mapping specifications. Help analyze and improve platform data quality, including duplicates, incomplete records, configuration data, CMDB data, and integration records. Create unit-test scenarios, support system and regression testing, document results, and help resolve defects before release. Use development lifecycle practices such as source control, peer review, release documentation, and controlled deployment between environments. Support architecture reviews, design workshops, governance forums, stakeholder sessions, and follow-up actions. Prepare technical documentation, knowledge articles, training materials, reports, dashboards, and stakeholder presentations. Research platform capabilities, AI features, security considerations, industry practices, and emerging technologies. Identify opportunities to simplify workflows, reduce manual effort, strengthen controls, and improve user experience and platform adoption. What we are looking for Completed 3+ year of study or recently graduated from Computer Science, Software Engineering, Information Systems, Engineering, Business Technology Management, Data Analytics, or a related field. Hands-on programming or scripting experience through coursework, projects, internships, or personal development. Working knowledge of object-oriented programming, relational data concepts, and software development fundamentals. Ability to read, troubleshoot, and make controlled changes to code or scripts, rather than relying only on no-code configuration. Basic understanding of APIs, JSON, authentication, data mapping, and system integration concepts. Familiarity with testing, debugging, version control, and documenting technical work. Strong analytical, problem-solving, organizational, and communication skills. Comfort collaborating with both business and technical stakeholders in an environment with evolving priorities and ambiguity. Initiative, accountability, attention to detail, curiosity, and a willingness to learn both platforms. Things that would definitely help Experience in at least one platform: Salesforce or ServiceNow. Exposure to both is welcome but not required. Salesforce: Trailhead coursework or badges; familiarity with objects, security and sharing, Flow, reports and dashboards, Apex, SOQL, Lightning Web Components, or Salesforce DX. ServiceNow: coursework or hands-on exposure to tables, forms, catalog items, Flow Designer, JavaScript, Business Rules, Client Scripts, Script Includes, REST APIs, ITSM, CMDB, or scoped applications. Programming exposure to JavaScript, Java, C#, Python, or a comparable language. JavaScript is especially relevant for ServiceNow, while Java or C# concepts transfer well to Salesforce Apex. Experience with Git or another source-control tool, IDEs, unit testing, debugging, CI/CD concepts, or Agile delivery. Understanding of secure development practices, least-privilege access, roles and permissions, and protection of enterprise data. Experience with Jira, Confluence, Microsoft 365, Visio, Lucidchart, or Miro. We’re accepting applications now through end of day on September 25, 2026. Please note that we may begin reviewing applications before the posting closes, so early submission is encouraged. #Coop, #Internship, #Intern, #LI-EN1 Work With Impact: Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day, when we see store shelves stocked, when medications are available for our loved ones, and so much more. Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Lockheed Martin, Unilever, P&G, ExxonMobil, Cisco and more. Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we’re committed to a long-term net-zero operations strategy. We are involved in our communities and support causes where we can make the most impact. People matter at Kinaxis and here are some of the perks and benefits we offer, which may vary by location and employee: Flexible vacation and Kinaxis Days (company-wide days off) Flexible work options Physical and mental well-being programs Regularly scheduled virtual fitness classes Mentorship programs, training, and career development Recognition programs and referral rewards Hackathons For more information, visit the Kinaxis website at www.kinaxis.com or the company’s blog at http://blog.kinaxis.com. Kinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates, including those with specific needs or disabilities. If you require an accommodation, please reach out to us at recruitmentprograms@kinaxis.com. This contact information is for accessibility requests only and cannot be used to inquire about the status of applications. Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description to identify candidates whose education, experience, and skills most closely match the requirements of the role. After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team. AI does not make any final hiring decisions.