Cognigy AI Developer

This is a remote position.

We’re looking for a AI engineer skilled in Cognigy.AI platform. Yo

• Design, build, and optimize Voice and Chatbots in Cognigy.AI
  
• Implement and configure Cognigy AI Agents and advanced conversational flows
  
• Develop and maintain dialog structures, intents, entities, and context handling
  
• Integrate Cognigy solutions with external systems, including APIs, CRM, and telephony platforms
  
• Collaborate with business stakeholders and cross-functional teams
  
• Configure and improve NLU models, conversation logic, and fallback strategies
  
• Troubleshoot and optimize bot performance, latency, and conversation success rates
  
• Support deployment pipelines across Dev, Test, and Prod environments
  

Requirements

• Hands-on experience with the Cognigy.AI platform
  
• Strong knowledge of Cognigy AI Agents
  
• Proven experience building VoiceBots / IVR automation
  
• Experience with REST APIs, webhooks, and backend system integrations
  
• Solid understanding of JavaScript / Node.js for extensions, flows, and custom logic
  
• Experience with NLU concepts, including intents, entities, training, and tuning
  
• Familiarity with telephony integrations, such as SIP or Genesys
  
• Experience with JSON, debugging, and system integration patterns
  
• Strong problem-solving and analytical skills
  
• Ability to work independently and proactively
  
• Fluent English
  
• Strong communication skills in cross-functional teams
  

Benefits

• Location: Remote CEE region
  
• Start Date: ASAP
  
• Contract Type: Freelance/B2B
  
• Language: English
  
• Industry: Consulting, Automotive