Commercial Account Manager – Gauteng (EV Charging)

Company Description Chargepoint SA is a growing provider of electric vehicle (EV) charging solutions, focused on accelerating the transition to cleaner transportation across South Africa. The company designs, installs, and manages charging infrastructure for commercial clients, fleet operators, and property owners. By combining reliable hardware with user-friendly software and support services, Chargepoint SA helps businesses offer convenient, scalable EV charging to their customers and employees. The team values innovation, sustainability, and strong customer partnerships, creating opportunities for professionals who want to shape the future of mobility in the Johannesburg Metropolitan Area.

Role Description The Commercial Account Manager – Gauteng (EV Charging) is a full-time, remote role based in the Johannesburg Metropolitan Area. This role is responsible for managing and growing a portfolio of commercial customers, including property groups, corporate fleets, and other business clients. Daily activities include building relationships with key decision-makers, understanding client requirements, and proposing tailored EV charging solutions. The Commercial Account Manager will coordinate with technical and operations teams to support installations, ensure service quality, and resolve customer issues promptly. The role also involves preparing proposals and contracts, tracking account performance, identifying upsell and cross-sell opportunities, and contributing to sales forecasts and market insights.

Qualifications

• Strong account management skills, including relationship building, portfolio management, and retention.
• Proven customer service capabilities, with a focus on responsiveness, problem-solving, and client satisfaction.
• Sales skills, including pipeline management, negotiation, closing deals, and meeting revenue targets.
• Clear and professional communication skills, both written and verbal, with the ability to present to stakeholders.
• Experience working with commercial contracts or insurance-related products is advantageous, especially in mobility or infrastructure sectors.
• Knowledge of or strong interest in EV charging, energy, or related technology industries is beneficial.
• Ability to work on-site in the Johannesburg Metropolitan Area and collaborate with cross-functional teams.
• Relevant tertiary qualification in business, sales, marketing, or a related field preferred, or equivalent practical experience.
• Comfort with CRM tools, basic data analysis, and reporting to support account planning and performance tracking.