Commercial Coordinator

About the Job

🗓️ Working Days and Hours: Monday to Friday, 9 AM - 6 PM (UK Hours); Potential for Flexible Hours

📍 Location: Remote/Online

💷 Salary Range: Attractive, Top-of-Market Salary (paid in GBP/USD)

At Palm Outsourcing, we don't just fill seats; we build elite teams. We continuously partner with top-tier clients looking for exceptional international talent.

Opportunity Overview

Our client is a growing company in the medical and dental products space, looking for a detail-oriented Commercial Coordinator to join their commercial team. You'll manage B2B orders end-to-end, act as the first point of contact for commercial accounts, and support invoicing, reconciliation, and wider commercial projects in a fast-paced, execution-focused environment.

Role Description

As Commercial Coordinator, you'll review every B2B order to ensure accuracy, correct fulfilment, and on-time delivery across all commercial accounts. You'll proactively flag and resolve operational issues before they affect customers or delivery timelines, acting as the first point of contact for commercial accounts with direct order status updates. You'll manage end-to-end invoicing and reconciliation, support wider commercial initiatives and custom product orders, and coordinate closely with operations, warehouse, and partnerships teams to keep B2B execution seamless.

Key Responsibilities

• Order Management - Review every B2B order for accuracy, correct fulfilment, and on-time delivery.
• Proactive Issue Resolution - Flag and resolve operational issues before they affect customers or timelines.
• B2B Customer Service - Act as first point of contact for commercial accounts with direct status updates.
• Invoicing & Reconciliation - Manage end-to-end invoicing and ensure accurate financial reconciliation.
• Commercial Project Support - Support wider commercial initiatives and coordinate custom product orders.
• Cross-Functional Coordination - Work closely with operations, warehouse, and partnerships teams on execution.

Minimum Qualifications

• Organisational Excellence - Highly detail-oriented, able to manage multiple orders and deadlines simultaneously.
• Proactive Problem-Solving - Identifies issues early and drives resolution without needing escalation.
• Communication Skills - Strong written and verbal communication, comfortable liaising directly with B2B customers.
• Financial Acumen - Numerically confident with hands-on invoicing and reconciliation experience.
• Operational Mindset - Process-driven and reliable, with a track record of accuracy in high-volume environments.
• Adaptability - Comfortable in a fast-paced, growing company environment with evolving priorities.

Bonus Qualifications

• Dental/Medical Sector Experience - Background working within medical or dental products businesses.

Benefits

• Top-of-the-market pay.
• Remote working.
• Potential for flexible hours.
• Becoming a part of Palm Outsourcing, where your performance is rewarded in long-term job security and continued growth opportunities.

Ready to elevate?

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