Commercial Insurance Account Manager (Property & Liability) (m/f/d)

Location: Hamburg-Wilhelmsburg, Germany (Hybrid) Employment Type: Full-time Salary: €50,000 – €70,000 per year + bonus About the Opportunity We are seeking an experienced Commercial Insurance Account Manager to join a well-established, independent insurance brokerage with a strong reputation in the Hamburg region. Combining decades of expertise with a forward-thinking approach, the organization provides tailored insurance solutions to commercial and industrial clients across a wide range of industries. This is an excellent opportunity for an insurance professional who enjoys building long-term client relationships, taking ownership of a portfolio, and contributing to a collaborative and entrepreneurial team environment. Key Responsibilities Manage and develop a portfolio of commercial and industrial clients Act as the primary point of contact for commercial property and liability insurance matters Prepare, negotiate, and administer insurance policies and contracts Support clients throughout the claims management process Liaise with insurance carriers and clients to ensure effective policy management Design customized insurance solutions tailored to each client's business needs Support client meetings, annual reviews, and strategic insurance projects Maintain accurate documentation and independently manage all related processes Deliver exceptional service and build long-term client relationships Requirements Qualification as an Insurance and Finance Specialist or equivalent professional background Experience in commercial property and/or liability insurance Previous experience within an insurance company, brokerage, or similar environment Strong understanding of commercial insurance products and risk management concepts Structured, organized, and solution-oriented working style High level of customer focus and service orientation Confidence communicating with business owners, executives, and decision-makers Proficiency in Microsoft Office 365 (Word, Excel, Outlook) Experience with OpenViva is advantageous but not required What We Offer Competitive salary of €50,000 – €70,000 per year Annual performance-related bonus Flexible working hours with core hours between 09:00 and 15:00 Hybrid working model with up to 60% remote work 30 days of annual leave plus Christmas Eve and New Year's Eve off Professional development and continuing education opportunities Employer-funded pension scheme Employer-funded accident insurance Personal health and wellbeing benefits Childcare support Company bike leasing scheme Convenient Hamburg location with excellent public transport connections and parking facilities Regular team events and company-sponsored lunches Collaborative, supportive, and family-oriented culture Short decision-making processes and genuine opportunities to make an impact Ideal Candidate You are a proactive insurance professional who enjoys taking responsibility, building trusted client relationships, and finding practical solutions for complex commercial insurance needs. You thrive in an environment that values independence, teamwork, innovation, and long-term thinking. If you're looking to join a respected organization where your expertise is valued and your contribution can make a real difference, we would love to hear from you. Recruitment Process Application submission Initial virtual introduction meeting On-site interview, including a technical discussion Final decision and offer