Commercial Pricing Specialist (Air & Ocean Freight)

About Expedock We are a tech-enabled workforce augmentation platform leveraging top 1% offshore talent & cutting edge technology to enable businesses to unlock their full potential. About the Client With almost 20 years in the logistics and freight forwarding industry, the client has built a strong global presence with 20+ international offices worldwide. They provide end-to-end international Air and Ocean freight solutions, delivering customized and cost-effective transportation services across global markets. Their capabilities include door-to-door freight management, customs support, storage solutions, project logistics, and supply chain coordination. Backed by strong operational expertise and internally developed logistics technology, the organization streamlines shipment visibility, documentation, and cargo management processes—helping customers improve efficiency across different transport modes. Who We Need We are looking for a Commercial Pricing Specialist who can move fast, think commercially, and thrive in a high-volume freight forwarding environment. Someone who can turn around competitive Air and Ocean freight quotations with speed and accuracy—while actively supporting the sales team in winning business. You should be confident sourcing rates, negotiating with carriers and agents, and following through on quotations to improve conversion and close opportunities. If you understand that every RFQ is a revenue opportunity and can manage volume without sacrificing quality—this role is for you. Work Setup Mid Shift Permanent Work From Home What You’ll Do RFQ & Quotation Management Manage incoming Air and Ocean freight pricing requests through dedicated mailboxes. Prepare accurate, competitive, and timely quotations while ensuring all client requirements and commercial considerations are addressed. Carrier & Partner Coordination Source and negotiate spot rates with carriers, international agents, and logistics partners. Maintain strong working relationships to secure competitive pricing and reliable service options. Commercial Support to Sales Act as an extension of the sales team by building pricing solutions that improve conversion and support revenue growth. Collaborate closely with Netherlands-based sales teams to align pricing strategies with customer requirements. Follow-ups & Conversion Optimization Actively follow up on submitted quotations to maximize win ratio and conversion opportunities. Maintain proactive communication with customers and agent networks throughout the quotation process. CRM & Activity Management Accurately record quotations, opportunities, and commercial activities in Microsoft Dynamics CRM. Ensure all pricing data and interactions are properly tracked and updated. Volume & SLA Management Handle high volumes of pricing requests in a fast-paced environment while maintaining strong turnaround times, accuracy, and attention to detail. What You Need At least 10 years of experience in freight forwarding or logistics pricing/quotation roles Strong knowledge of both Air Freight and Ocean Freight operations Good understanding of Incoterms and carrier pricing structures Proven experience handling RFQs, spot rate sourcing, and freight quotation preparation Strong commercial mindset with the ability to support sales and drive conversion Ability to work efficiently in a high-volume, fast-paced environment Excellent prioritization, organization, and time management skills High level of accuracy and attention to detail Strong English communication skills, both written and verbal Experience using Microsoft Dynamics, CargoWise, or similar logistics/TMS platforms is a plus Ability to work independently in a remote setup while collaborating closely with global teams Strong stakeholder management skills when dealing with customers, carriers, and international agents Candidate Data & Privacy Notice By submitting your application to Expedock, you acknowledge and consent to the collection, use, and processing of your personal information for recruitment and hiring purposes. Your information will be used to: Evaluate your qualifications and suitability for current and future roles Communicate with you throughout the recruitment process Improve our hiring processes and overall candidate experience Maintain talent pools for future opportunities, where permitted by law We handle candidate data with care and in accordance with applicable data protection and privacy regulations. Your information will only be accessed by authorized team members and will not be shared with third parties without your consent, unless required by law.