Commercial Promotions Analyst

Analyse, Influence and Improve Promotions Across Pets at Home!

At Pets at Home, we're passionate about making life better for pets, pet owners and our colleagues. We're looking for a Commercial Promotions Analyst to help shape smarter promotional decisions that deliver value for customers and drive business performance.

About the Role

As part of our Commercial Enablement team, you'll use sales, trading and customer data to evaluate promotional opportunities, measure performance and provide recommendations that influence future trading plans. Working closely with Buying, Finance, Data Science and Insight teams, you'll help ensure our promotions are commercially effective, customer-focused and deliver the best possible return.

The role offers hybrid working from our Support Office in Handforth, Cheshire.

What you'll be doing

• Evaluating promotional opportunities and supplier proposals to identify which offers will deliver the greatest value and impact
• Analysing sales, margins and customer data to assess promotional performance and commercial return
• Defining success measures, targets and performance benchmarks for promotional activity
• Producing insightful post-promotion reviews that highlight what worked, what didn't and where we can improve
• Investigating trading trends and unexpected results through ad hoc analysis and reporting
• Supporting Buying teams with clear recommendations and evidence-based decision making
• Collaborating with Finance, Data Science and Insight teams to enhance reporting, tools and analytical capabilities

What we're looking for

• Experience analysing sales, trading, commercial or customer data and using insights to drive business decisions
• Strong Excel and analytical skills, with the ability to interpret large data sets and translate findings into clear recommendations
• Confidence working with sales, margin and forecasting data to understand commercial performance
• A naturally curious, detail-focused approach with strong problem-solving skills
• Excellent communication and stakeholder management skills, with the ability to influence and challenge constructively
• The ability to balance regular reporting responsibilities with ad hoc analytical projects

It would be great if you also have

• Experience within retail, merchandising, category management, commercial finance or customer insight environments
• An understanding of promotions, pricing, margins and retail trading performance
• Experience using Power BI or similar reporting and visualisation tools

Why Pets at Home?

This is an opportunity to play a key role in shaping the promotional activity seen by millions of pet owners across the UK. You'll work with talented commercial teams, influence important business decisions and help us continue delivering great value for pets and their owners.

If you love turning data into insight and insight into action, we'd love to hear from you.

Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!