Commercial Systems Administrator [CPQ]

Why Socure? Socure is building the identity trust infrastructure for the digital economy — verifying 100% of good identities in real time and stopping fraud before it starts. The mission is big, the problems are complex, and the impact is felt by businesses, governments, and millions of people every day. We hire people who want that level of responsibility. People who move fast, think critically, act like owners, and care deeply about solving customer problems with precision. If you want predictability or narrow scope, this won’t be your place. If you want to help build the future of identity with a team that holds a high bar for itself — keep reading. Role Overview: We are seeking a proactive and strategic CPQ and CLM Administrator to optimize, maintain, and drive improvements in our DealHub CPQ and Ironclad CLM systems. In this vital role, you will ensure the efficiency of pricing, quoting, and contract lifecycle management processes while supporting seamless collaboration across departments. Working closely with the Commercial Systems Team, RevOps, Legal, Accounting, and other stakeholders, you will enhance business workflows, automate key processes, and provide strategic system guidance. We are looking for an adaptable, technically adept self-starter with a passion for operational excellence. What you'll do: CPQ Administration: Manage and configure DealHub CPQ to ensure precise pricing, quoting, and product catalog setup. Collaborate with Sales to streamline quoting workflows and automate pricing operations. Ensure robust integration between CPQ, CRM (Salesforce), and ERP platforms. Rapidly troubleshoot and resolve CPQ issues, maintaining high system availability and efficiency. CLM Administration: Oversee the Ironclad CLM system, optimizing contract creation, approval workflows, and e-signature processes. Partner with Legal to design and regularly enhance contract templates and clauses for compliance and efficiency. Manage integrations with other enterprise platforms to ensure consistent data flow and effective contract lifecycle management. System Optimization & Support: Conduct regular audits on both CPQ and CLM systems to resolve performance issues and uphold data integrity. Provide user support and drive system adoption through comprehensive training and clear documentation. Implement process automations that enhance workflow efficiency and minimize manual tasks. What you bring: 2–4 years of hands-on experience with DealHub CPQ (or equivalent: Salesforce CPQ, Apttus, Conga, etc.) and Ironclad CLM (or equivalent: Icertis, CPAi, etc.). Deep understanding of sales processes, contract management, pricing models, and system integrations. Proven capability to troubleshoot and resolve complex system issues in both CPQ and CLM environments. Experience building and optimizing workflows and automations within CPQ and CLM systems. Excellent communication and collaboration skills and ability to lead cross-functional initiatives. Bachelor’s degree or relevant professional experience. Preferred Qualifications: Salesforce Administrator or Salesforce CPQ certification. Experience with usage-based (consumption) contract models and pricing solutions. Strong preference for candidates who can work until noon Eastern Standard Time at least 3 days per week (9:30 pm IST). Join our team to play a key role in optimizing commercial operations and driving success at Socure! Socure is an equal opportunity employer that values diversity in all its forms within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need an accommodation during any stage of the application or hiring process—including interview or onboarding support—please reach out to your Socure recruiting partner directly. Follow Us! YouTube | LinkedIn | X (Twitter) |