Communications Lead (Full Time, 6 month contract)

Program Overview:

Amplify Care is a not-for-profit organization (founded in 2014 as the eHealth Centre of Excellence) dedicated to helping clinicians and their teams thrive through the implementation of innovative digital health and AI solutions. We focus on technologies that truly meet clinical needs: streamlining workflows to reduce administrative burden, supporting evidence-based decision-making at the point-of-care, enhancing clinical pathways, improving interoperability between disparate information systems, and advancing data quality to support proactive care are just a few examples of the ways we create impact, always with the goal of helping clinicians focus on what matters most: the people they serve.

At Amplify Care, collaboration is at the heart of everything we do. We’ve built a supportive, inclusive workplace where ideas are welcomed, creativity is encouraged, and teamwork drives meaningful change. Recognized as a Great Place to Work for three years in a row (ranking in the top 25 organizations in our size category) and certified as a Living Wage Employer, we’re proud to be a place where purpose, innovation, and people come together.

Position Description:

The Communication Lead will provide strategic and tactical communications and media relations support to Amplify Care and its programs and initiatives. This role will also be responsible for providing direction and guidance to local delivery partners with respect to communication materials, common language and messaging, and development of Amplify Care communication collateral.

The Communications Lead will be creative with exceptional communication skills and a passion and curiosity to understand program/organization functions. The incumbent will have an eye for detail, the ability to meet deadlines and manage multiple projects.

Key Roles and Responsibilities:

• Support the Program management team to recommend and develop strategic communications to enable Amplify Care success.
• Develop a communications strategy and lead its implementation, focusing on opportunities to enhance the program’s visibility and profile with key audiences.
• Create, manage, and disseminate communication plans, common messaging templates, and communication materials for use across delivery partners ensuring the brand is appropriately represented.
• Anticipate, understand, and respond to the needs of internal and external partners to meet or exceed their expectations within organizational parameters.
• Provide communication subject matter expertise to the various programs and inform strategies to drive ongoing communication and organizational growth.
• Develop communication materials including, but not limited to: information memoranda, briefing notes, newsletters/articles, brochures, bulletins, posters, news releases, presentations, surveys, displays, web content, advertisements, speaking points and reports on analytics.
• Establish communication standards and ensure all communication and documents are in alignment with Amplify Care standards and guidelines.
• Assess media reports and identify important issues, challenges, and opportunities, and advise the program management team accordingly.
• Plan and coordinate appropriate internal/external speaking opportunities and community display/exhibit opportunities and evaluate results.
• Attend and participate on various regional and program specific committees to provide appropriate communications counsel and support, as required.
• Other duties as assigned.

Experience, Skills & Qualifications:

• Sound knowledge, understanding, and application of communications concepts, strategies, and technical skills required in planning, execution,and evaluation of communications plans for internal and external audiences
• Excellent writing skills for communicating with business and clinical audiences
• Proficiency in the use of business application software including related website, social media and word processing software
• Strong ability to plan and write a broad range of documents and an ability to translate complex ideas and concepts into readable copy
• Responsible for planning and coordinating effective media publicity and special events
• Ability to work both independently and collaboratively within the Communications and Marketing team; and across functional project teams
• Build and maintain effective and productive working relationships in complex, multi-partner healthcare environments
• Ability to take the lead on communications for Amplify Care initiatives and projects as assigned
• Demonstrated experience organizing and maintaining effective project documentation
• Exceptional analytical and problem-solving skills
• Demonstrated ability to manage competing priorities and meet tight deadlines
• Strong attention to detail

This is an open, project based role.

Feel like you don’t meet all the requirements? If you have some of the skills and experience that we’re looking for and are willing to learn the rest, we encourage you to reach out to us!

The Amplify Care team is a respectful and inclusive workplace. Upon individual request, hiring processes will be modified to remove barriers to accommodate those with disabilities. Should any applicant require accommodation through the application, interview or selection processes, please contact People and Culture at people.culture@amplifycare.com for assistance.

Amplify Care is committed to employment equity. We encourage applications from all qualified candidates including, 2SLGBTQIA+ identified persons, persons with disabilities, First Nations, Inuit and Métis individuals, and members of Black and other racialized communities, and individuals who speak languages other than English.

We thank all interested applicants; however, due to the volume of resumes we receive only those selected for an interview will be contacted.