Communications Officer- YLS AED

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Position Summary

We are seeking a temporary team member to provide communications, events, and administrative support during a staff member leave. The ideal candidate is familiar with fundraising or advancement operations, is highly organized, and can effectively manage multiple projects and deadlines in a fast-paced environment. This individual should be a strong communicator with excellent attention to detail, a willingness to learn new systems and processes, and the initiative to work through challenges independently while knowing when to seek guidance. A collaborative approach, adaptability, and a customer service mindset are essential to success in this role.

Essential Duties

• Process bi-monthly acknowledgment letter mailings.
• Prepare and distribute monthly birthday email communications.
• Process the monthly Fund Board acknowledgment mail merge.
• Draft and proof ad hoc stewardship communications.
• Support regional event, Alumni Weekend, and campaign close communications using Yale Message and Cvent.
• Assist with the layout and production of event signage, pop-up banners, and other event collateral.
• Provide on-site event support, as needed.
• Support the production of the Philanthropy In Action annual report by proofreading copy and data lists, and testing website functionality.
• Assist the Senior Director of Strategic Communications with preparing proposals, one-pagers, and other fundraising materials.
• Perform routine Hopper data maintenance, including documenting interactions and uploading stewardship and scholarship recipient information into SPRs.
• Provide general administrative and communications support as needed.

Required skills and qualifications

• Excellent written and verbal communication, interpersonal, and customer service skills, with exceptional attention to detail.
• Strong problem-solving skills, with the ability and willingness to learn and adapt to new systems, processes, and technologies; proficiency with Microsoft Office, particularly Outlook, Word, Excel, and PowerPoint.
• Demonstrated ability to work independently, take initiative, exercise sound judgment, and know when to seek guidance.
• Strong organizational and time management skills, with the ability to manage multiple priorities, meet deadlines, and work effectively in a collaborative team environment.
• Ability to handle confidential information with discretion and professionalism.

Preferred Qualifications

• Bachelor's degree or an equivalent combination of education and relevant experience.
• Familiarity with higher education advancement, fundraising, alumni relations, or nonprofit development.
• Experience supporting events, communications, or administrative operations.
• Experience working with CRM, email marketing, or event management platforms (e.g., Yale Message, Cvent, or similar systems).
• Experience proofreading and preparing communications for a variety of audiences.

Principal Responsibilities

1. Manages relationships with external media sources. Pursues media coverage creatively and aggressively. Responds to inquiries from national and international news media, student media, the University community and the general public. 2. Enhances the overall quality of media relations for key stakeholders by preparing them for media interviews. Manages relationships with key campus stakeholders with a high degree of professionalism, judgment and understanding of stakeholder goals. 3. Creates compelling story ideas and narratives; produces content for both external and internal channels; writes copy and social media posts and manages content. 4. Plans social media strategies for key University communications and programs. Monitors University social media assets for negative comments or misinformation. 5. Supports short- and long-term communication planning with insights into audiences, channels and culture; coordinates with other communications professionals to achieve institutional goals; leads the communications process within developed standards and protocols. 6. Supports effective response strategies, often in crisis situations requiring 24/7 attention and intense media/public scrutiny, and articulates the University’s position via personal interviews or written responses. 7. Produces multimedia content and manages the work of graphic and web designers, student interns, printers, video producers and photographers. 8. Manages communication plans for all stakeholders by understanding the significance of campus initiatives and/or academic work; creates compelling stories and messages to translate the significance through language that is clear and accessible for public awareness. 9. Develops and maintains regular contact with media representatives in multiple disciplines. 10. Maintains the Yale brand and graphic identity standards; supports and maintains standard operating procedures; contributes to digital asset management. 11. May perform other duties as assigned. Required Education and Experience Bachelor’s degree in English, Journalism, Communications or related field and five years of experience in public relations, journalism, television, corporate communications or agency work or an equivalent combination of education and experience. Demonstrated experience in developing communications for a range of media and working with creative professionals in design, photography or video.

Job Posting Date

09/29/2026

Job Category

Professional

Bargaining Unit

NON

Compensation Grade

Administration & Operations

Compensation Grade Profile

Supervisor; Senior Associate (P5)

Salary Range

$68,000.00 - $120,500.00

Time Type

Full time

Duration Type

Temporary / Casual (Fixed Term)

Work Model

Hybrid

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

Health Requirements

Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.

Posting Disclaimer

Salary offers are determined by a candidate’s qualifications, experience, skills, and education in relation to the position requirements, along with the role’s grade profile and current internal and external market conditions.

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department.

The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

Note

Yale University is a tobacco-free campus.

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