Communications Specialist - Bilingual (English/French)

Key Responsibilities

• Stand up and maintain bilingual organizational onboarding communications and content for new employees.
• Establish and maintain employer brand messaging aligned to department plans.
• Lead employee experience and recognition communications end to end.
• Draft, edit and publish bilingual internal and corporate communications, applying GS1 Canada’s brand standards, editorial guidelines, key messages and tone of voice consistently.
• Review content for accuracy, clarity, grammar, consistency, accessibility and overall quality in both English and French.

• Launch and maintain Pulse, GS1 Canada’s internal communications channel, alongside broader internal communications plans, campaigns and recurring communications.
• Write, format, publish and maintain content on the intranet and other internal communication channels.
• Help keep editorial calendars current and track upcoming communications, deadlines and dependencies.
• Monitor internal channels and support timely content updates, corrections and archiving.
• Contribute practical ideas to improve employee engagement, channel use and communications effectiveness, particularly around onboarding and employee experience touchpoints.

• Build and maintain intake, review and approval workflows for internal content
• Work with internal stakeholders to gather information, clarify objectives, identify audiences and confirm required actions.
• Maintain timelines, approval records and publishing schedules, escalating risks or delays as needed.
• Help coordinate communications across channels to reduce duplication and support message consistency.
• Provide execution support for communications plans connected to organizational priorities, employee initiatives, events and change activities.

• Provide basic publishing support for approved corporate social media content; social media strategy, channel ownership and primary content development sit with the Content & Communications Specialist role.
• Track communications activity and channel performance, and assist with communications reporting by gathering channel metrics and maintaining tracking tools.
• Maintain templates, distribution lists, content libraries, project files and communications documentation.
• Support event communications, registrations and promotional activities as required.
• Provide other hands-on communications and administrative support that helps the team deliver effectively.

Skills, Knowledge & Expertise

• Post-secondary education in communications, public relations, journalism, marketing or a related field.
• One to three years of relevant experience in communications, employee communications, HR communications or a related role; equivalent combinations of education and experience may be considered.
• Strong writing, editing and proofreading skills in both English and French, with the ability to adapt content for different audiences and channels.
• Strong organizational skills, attention to detail and ability to manage multiple priorities and deadlines.
• Effective interpersonal skills and confidence working with stakeholders to gather information and move work forward.
• Working knowledge of Microsoft 365; experience with content management systems, intranets, email platforms or social publishing tools is an asset.
• Bilingual (English/French) required, written and spoken — this is a core requirement of the role, not an asset as this role is required to draft, review, and publish content in both English & French for internal & external stakeholders.