Community Development Manager - VA Referral Partnerships

Who We Are 24 Hour Home Care is a leading provider of home care and community-based services focused on helping individuals live safely and independently. As part of TEAM Services Group, a private equity-backed healthcare services organization, we combine a mission-driven culture with a commitment to innovation, growth, and operational excellence. Work with Purpose. Make a Real Impact. We believe everyone deserves to live safely and independently. Our team makes that possible for the communities we serve. From caregivers to corporate professionals, every person on our team plays a direct impact on people's lives. Watch this short video to see the heart behind our work and the impact our teams create every day. Who You Are You are a passionate and performance-driven t eam player, eager to take on a key role in our company’s growth. You embody Team 24’s Care & Compete Principles and Competencies : In the spirit of Own(ing) It With Courage , we encourage you to check out our Glassdoor Page to learn more about 24 Hour Home Care and to leave a review about your experience: 24 Hour Home Care: Glassdoor Page Sound interesting? Read on for more details! The Role The Community Development Manager drives statewide growth of non-medical caregiving services for Veterans. This role combines direct sales and strategic development—prospecting, nurturing, and maintaining partnerships with VA medical centers, Veteran Service Organizations, and community-based referral sources. In addition to building referral pipelines and achieving growth goals, the manager creates scalable playbooks, processes, and tools to expand the VA service line across the broader sales organization, ensuring sustainable, high-quality access to care for Veterans. Primary Responsibilities Generate leads, referrals, and admissions through consistent in-field and virtual outreach with community and VA partners. Build and execute territory sales plans using the company’s sales methodology to achieve and exceed growth goals. Develop playbooks, processes, and tools that enable the broader sales team to execute the VA go-to-market strategy. Deliver engaging presentations and in-service trainings to educate referral sources and drive utilization of services. Track and analyze performance metrics, developing SMART actions to optimize sales and accelerate expansion. Maintain accurate records of contacts, leads, and activities in Salesforce while providing timely market feedback. Represent the company at community and philanthropy events to strengthen brand presence and relationships. This is a hybrid position, with 80% of time in field and traveling regionally. Work Schedule: Business hours are 8:00 a.m. to 6:00 p.m. Pacific Time. Depending on the position and business needs, employees may be required to work any scheduled shift within these operating hours. What You Bring To The Table Skills Proven ability to meet and exceed sales targets and build lasting relationships Excellent communication, presentation, and public speaking skills Strategic planning and territory management capabilities Strong organizational skills and attention to detail Receptive to coaching and committed to continuous professional growth Proficiency with Microsoft Office and Salesforce Flexibility to work outside normal business hours and travel extensively (up to 80%) Qualifications 3-5 years of outside sales or business development experience preferred Must have prior experience in home care or a closely related healthcare/home-based services environment (e.g., home health, home care coordination, in-home support services, or equivalent care delivery setting) Experience managing accounts, contracts, or partnerships with the U.S. Department of Veterans Affairs (VA) highly preferred . Current driver’s license, auto insurance, and reliable transportation What We Bring To The Table 24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion. Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Additionally, 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law. Qualified applicants with criminal history will be considered for employment in accordance with California Fair Chance Act and the Los Angeles County Fair Chance Ordinance for Employers, ensuring individuals with criminal history have fair and equitable access to opportunities for gainful employment in the unincorporated areas of LA County. Upon review, should criminal history have a direct, adverse, and negative relationship, 24 Hour Home Care will conduct an Individualized Assessment and provide a Preliminary Notice of Adverse Action; specifying the laws or regulations that impose such restrictions. At which point, 24 Hour Home Care will review the prospective hire’s written response and mitigating circumstances before making a final decision. Should withdrawal of a conditional offer of employment be determined, 24 Hour Home Care will provide a copy of the Second Individualized Assessment. Individuals have the right to reach out to the LA County Department of Business and Consumer Affairs to file a complaint or if you require additional information. By Email: [email protected] By Web: https://dcba.lacounty.gov/contact-us/ By Phone: (800) 593-8222 For California applicants: by applying for this position, you acknowledge and consent to the collection, use, and disclosure of your personal information in accordance with our privacy policy and the California Consumer Privacy Act (CCPA). The expected California Pay Range for this position: $85,488 — $101,525 USD