Community Manager

Community Manager Location: Karachi, Pakistan Type: Full-Time Reports to: Operations & Marketing Leadership About Lumida Lumida is a venture-backed, AI-native wealth advisor for modern investors seeking institutional-caliber access across public markets, private deals, and alternative investments. Backed by investors and board leaders from companies including SoFi, Circle, and Coinbase, Lumida brings venture-scale ambition to an industry overdue for reinvention. As a client's Wealth Architect, Lumida integrates investment management, trust and estate planning, tax mitigation, and differentiated opportunities into one coordinated wealth strategy. Our clients are founders, builders, and independent thinkers. We built Lumida with the same mindset: curious, original, and unwilling to accept the conventional. We help clients build, protect, and transfer wealth — and invest beyond the ordinary. Role Description Lumida has just closed its first community investment round, welcoming a sophisticated network of investors, many of whom came from our newsletter and know the firm personally. This community is far more than capital: they are prospective clients, ambassadors, referral sources, recruiting allies, and strategic connectors, and several can upsize their commitments or open doors to partnerships and introductions. We are hiring a Community Manager to own the relationship with this growing community end to end. This is a hybrid role spanning investor relations, community engagement, and social channel management. You will be the connective tissue between Lumida and its investor community, keeping them informed, engaged, and activated, while building the systems (communications cadence, engagement channels, CRM workflows, and ambassador programs) that let the community scale ahead of future raises. The ideal candidate is a thoughtful writer and natural relationship-builder, who can operate with the polish this sophisticated audience expects. Key Responsibilities Investor Relations & Communications Own the weekly investor email to Lumida's community round investors and existing SPV and Seed investors, sharing firm milestones, market wins, comparable-company news, and event recaps in a voice consistent with the founder's. Draft and manage lifecycle communications: welcome and congratulatory emails for new investors, expectation-setting, and ongoing updates so no investor ever feels out of the loop. Stand up and moderate the community's engagement channel (e.g., Telegram or WhatsApp), defining norms and keeping the conversation active and high-quality. Community Intelligence & CRM Design and run the investor intake process (e.g., onboarding form capturing LinkedIn, accreditation status, background, and interests) and ensure that data propagates cleanly into the CRM. Segment the community to identify high-potential relationships — executives, family offices, prospective clients — and route them appropriately (founder conversations, inside sales follow-up, ambassador invitations). Track community engagement metrics (email open rates, channel activity, app adoption) and report on community health. Community Activation & Events Build and manage a community ambassador program, enabling members to host and support Lumida events across different cities on a regular cadence. Support event planning, promotion, and follow-up, and manage prospect and attendee lists. Activate the community as a growth channel: check upsizing, client conversion, referrals, recruiting, and strategic introductions. Social & Channel Management Own day-to-day engagement across Lumida's social channels — responding to YouTube comments, engaging on Reddit, and promoting the Lumida app — with a holistic, coordinated approach across platforms. Coordinate with the marketing team on newsletter distribution, email tracking, and campaign support. Support community-facing aspects of future fundraising campaigns (e.g., subsequent crowdfunding or venture rounds). Requirements 3–5 years of experience in community management, investor relations, marketing, or a related client- or audience-facing role. Excellent writing ability — you can draft polished, thoughtful communications for a sophisticated audience of founders, executives, and accredited investors. Hands-on experience managing social platforms and community channels (Telegram, WhatsApp, Reddit, YouTube, LinkedIn, X). Strong organizational skills: comfortable owning recurring deliverables (weekly emails, event calendars) and maintaining clean data in a CRM. High EQ and judgment — you know when to engage directly, when to escalate a relationship, and how to represent the firm's brand and voice. Self-starter who thrives with ownership and ambiguity in a fast-moving startup environment. Preferred Background or strong interest in wealth management, fintech, or venture investing. Experience supporting crowdfunding campaigns, investor communities, or fundraising communications. Experience with email marketing platforms, CRM systems, and engagement analytics. Event planning or ambassador program experience. Why Join Lumida? Join a venture-backed, AI-native firm reinventing wealth management, at a pivotal moment right after our first community round. Own a highly visible function with direct exposure to the founder, leadership, and a sophisticated network of investors and operators. Work with a passionate, talented team dedicated to transforming finance, in an environment built for continuous learning and real ownership. Competitive compensation and benefits, with meaningful room for professional growth as the community and firm scale. How to Apply If this sounds like you, or someone in our community you would recommend, we would love to hear from you. Please share your resume along with a short note on why Lumida resonates with you and, if available, examples of your writing or communities you have helped build.