Community Success Coordinator

Job Description This is a remote position. We are looking for a dynamic individual to support our growing online Insights Community www.bluedotcomuna.com Major responsibilities headings: ▪ Community Support – Responding to queries and concerns raised by community members ▪ Community Wellness - Assess all member interactions and processes. We need to become more member-centric to keep them happy and engaged ▪ Community Research - Conduct surveys of members to identify pain points and opportunities. This will include assessing our rewards structure ▪ Community Growth and Expansion – Assisting with campaigns to grow the Jamaican community and expand to other countries ▪ Project Enquiries – Responding to business enquiries for new projects ▪ 2Degree of Supervision received: ▪ Moderate, success in the role requires initiative and problem-solving KNOWLEDGE AND SKILLS LEADERSHIP: Drive innovation : Generate new or unique solutions and embrace new ideas that help sustain our business. Entrepreneurial : Deliver results, creating value for the Bluedot brand Inspire teamwork : collaborate with team to deliver our mission and vision. Development self and team : Develop self and support others’ development to achieve full potential. Requirements Solid organizational skills, agility and time-management Strong client-facing and teamwork skills An ability to prepare and interpret flowcharts, schedules and step-by-step action plans Strong Communication skills Assertive Management and problem-solving skill Project Management Certification is a plus.