Compliance Project Associate

About Abaka AI

Abaka AI is built on one mission: to be the world's most trusted data partner for AI companies. More than 1,000 industry leaders across Generative AI, Embodied AI, and Automotive AI rely on us to power their data pipelines. With headquarters in Silicon Valley and teams in Paris, Singapore, and Tokyo, we support global partners with fast, reliable, and scalable data solutions.

Our offerings include a diverse catalog of off-the-shelf datasets (image, video, multimodal, reasoning, 3D, and beyond) as well as comprehensive data collection and annotation services. Whether teams need raw data, curated datasets, or full-cycle data engineering, Abaka AI provides the foundation for building high-performance AI systems.

About the Role

We're hiring a Compliance Project Associate to help the team apply client and project requirements consistently across large-scale AI data campaigns. You'll work closely with the Strategic Project Lead and Human Data Managers to verify trainer eligibility, review time-tracking and account activity, and follow up when records are incomplete or inconsistent.

The day-to-day work involves judgment as well as attention to detail. For example, if a trainer's tracked hours appear high for a particular task, you'll check the task requirements and submission history, account for known platform issues, and give the trainer an opportunity to explain. You'll document what you can verify, identify what remains unclear, and bring the case to the Compliance Lead when a decision is needed.

If you thrive in high-ownership, detail-driven environments and want to help build the compliance foundation behind a fast-moving AI data company, this role offers immediate and lasting impact.

Responsibilities

• Verify that trainers meet campaign-specific identity, location, confidentiality, and onboarding requirements before they receive project access.

• Review Persona verification results and follow the approved process for identity or network flags, including VPN and proxy alerts that require additional context.

• Audit Hubstaff time entries against task assignments, submission records, and approved training hours. Investigate discrepancies and coordinate corrections with Project Operations.

• Contact trainers privately when clarification is needed. Explain the specific issue, ask focused questions, and communicate next steps respectfully.

• Maintain a case tracker with the evidence reviewed, trainer response, open questions, decision owner, and final outcome. Handle personal information in approved systems and limit access to those who need it.

• Escalate unresolved or time-sensitive cases to the Compliance Lead, particularly when a decision could affect a trainer's access or payment. Coordinate approved follow-up with the relevant team.

• Prepare concise reports on open cases, resolution times, and recurring issues. Flag patterns that point to unclear instructions or platform errors and help update SOPs and trainer guidance.

Minimum Qualifications

• Experience in compliance operations, trust and safety, project support, quality assurance, or another role that involves reviewing records and handling sensitive information.

• Strong attention to detail and sound judgment. You can reconcile information across systems, distinguish a warning signal from a confirmed issue, and recognize when to escalate.

• Clear, tactful written communication. You can ask a trainer about a sensitive discrepancy and summarize the same case for a project lead in a few sentences.

• Proficiency with spreadsheets for matching records, checking discrepancies, and tracking cases.

• Strong organizational skills and the ability to manage competing priorities and follow cases through to resolution across multiple campaigns.

Preferred Qualifications

• Familiarity with Airtable, Slack, Persona, or Hubstaff.

• Experience supporting AI data operations or a global contractor workforce.

• Proficiency in an additional language, helpful when working with multilingual trainer communities.

Compensation & Benefits

The base salary range for this position is 70k - 120k USD annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work at Abaka AI. This role is eligible for equity, as well as a comprehensive benefits package (health, dental, vision, PTO, flexible work schedule).