Consultant, Associate

A Software Consultant, Associate assists clients with the implementation and configuration of software solutions by gathering requirements and collaborating with technical teams for integration. They provide guidance on software functionality, troubleshoot issues, and offer support to ensure operational continuity after implementation. The role also involves communication with clients and teams, delivering training, and contributing to the project’s success. A Typical Day in the Life Includes: Assess customer needs and recommend software solutions Gather customer requirements and collaborate with Solution Architect on solution designs Collaborate with technical teams on integrations and customizations Develop functional design specifications and technical designs Resolve issues by analyzing and addressing challenges Communicate technical details, status updates, and strategies to customers Collaborate with global teams within Infor and at the customer Basic Qualifications: Experience troubleshooting technical issues, analyzing problems, and formulating solutions or alternative approaches Experience with business process flows and technical applications Experience working on multiple projects and tasks simultaneously Preferred Qualifications: Experience with software implementation processes Experience with software integration tools or systems (e.g., ERP systems)