Consulting Engineer – Government Cloud Managed Services

The Consulting Cloud Engineer – Government Cloud Managed Services is responsible for implementing, onboarding, and operationalizing Managed Services for customers operating within regulated Government Cloud environments. This role partners with customers, architects, and operations to transition customer environments into secure, supportable, and repeatable operational models.

The Engineer designs, implements and manages cloud management capabilities, automation, monitoring, operational processes, documentation, and governance across Azure Government / Azure GCC High, AWS GovCloud, and Google Cloud Assured Workloads.

This role requires strong technical expertise, customer consulting skills, operational discipline, and knowledge of Government Cloud security and compliance requirements.

What You Will Do

• Implement Government Cloud-focused tools, processes, operational standards, and secure cloud landing zones supporting Managed Services delivery across Azure Government / Azure GCC High, AWS GovCloud, and Google Cloud Assured Workloads, aligned with CDW Managed Services standards and customer security requirements.
• Support customer onboarding, implementation, transition readiness, operational acceptance, and production handoff activities.
• Follow change management, security, testing, validation, and deployment processes for Government Cloud customer environments.
• Participate in a 24x7 on-call rotation supporting critical Government customer environments, including after-hours, weekends, and holidays as required.
• Develop documentation including architecture validation, runbooks, operational procedures, and knowledge articles.
• Implement monitoring, alerting, observability, backup, disaster recovery, and operational management solutions to support Managed Services delivery.
• Configure cloud governance, identity, networking, security controls, logging, and operational standards consistent with Government Cloud best practices.
• Build repeatable automation using Infrastructure as Code, scripting, configuration management, and orchestration technologies.
• Participate in customer design reviews, implementation workshops, technical planning sessions, and operational readiness reviews.
• Clearly communicate technical issues, implementation risks, recommendations, and project status, and collaborate with Cloud Architects, Security Engineering, Customer Success, Managed Operations, and Sales Engineering throughout the customer lifecycle.
• Validate Managed Services operational readiness prior to production support transition.
• Support security reviews, compliance validation, audit requests, and implementation of required Government Cloud controls.
• Maintain relevant cloud, security, automation, and Government Cloud certifications, and adhere to time compliance, documentation standards, and project management requirements.

What We Expect of You

• Bachelor’s degree and 3+ years of IT engineering experience supporting cloud, infrastructure, systems, networking, or platform engineering OR 7+ years of equivalent professional IT engineering experience.
• Hands-on experience implementing and supporting at least one major cloud platform: Microsoft Azure (Azure Government / Azure GCC High preferred), AWS (GovCloud preferred), or Google Cloud (Assured Workloads).
• Understanding of Government Cloud operational models, Managed Services delivery, and customer onboarding processes.
• Working knowledge of cloud compute, storage, networking (DNS, DHCP, VPN, routing, load balancing, firewalls, segmentation), identity, backup, and disaster recovery concepts.
• Ability to resolve customer-impacting issues while balancing project priorities, service level commitments, and operational requirements.
• Strong analytical, troubleshooting, documentation, and organizational skills.
• Excellent written and verbal communication skills, with the ability to communicate technical concepts to technical and executive audiences and to establish customer trust through expertise and professionalism.
• Strong customer-service orientation, collaboration, and interpersonal skills, with a self-motivated, continuous learning mindset and willingness to mentor peers.
• Certain customer workloads (for example, those involving ITAR or CUI data) may require U.S. citizenship.
• Experience supporting public sector (Federal, DoD, State and Local Government, or Education) cloud environments, a plus.
• Advanced-level certifications in at least two major cloud providers (Azure, AWS, or Google Cloud), a plus.
• Experience creating implementation plans, operational runbooks, knowledge documentation, and operational handoff documentation, a plus.
• Experience with enterprise multi-cloud environments, Managed Services environments, ITSM (e.g., ServiceNow), observability, Infrastructure as Code and scripting, and cloud management platforms, a plus.
• Experience designing and implementing secure cloud landing zones, cloud governance, networking, identity, monitoring, automation, backup, and disaster recovery solutions, a plus.
• Working knowledge of Government security frameworks such as FedRAMP, NIST 800-53, CMMC, CJIS, or ITAR, and how they apply to cloud environments, a plus.

Pay range: $77,725 - $108,265 depending on experience and skill set.

Quarterly bonus target of 10% subject to terms and conditions of plan.

Benefits overview: https://cdw.benefit-info.com/

Salary ranges may be subject to geographic differentials.

CDW is committed to being an AI-fluent organization

We’re looking for people who bring curiosity, a learner’s mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances—not replaces—human creativity and decision-making. You don’t need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.

Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that’s curious, adaptive, and ready to explore what’s possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.

About Us

CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what’s possible through technology. What makes CDW different isn’t just what we do—it’s how we do it. At CDW we act as one—building trust, speaking candidly, and working together to achieve more. We play to win—focusing on what matters most and delivering for our customers. And we think forward—staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That’s why we think of ourselves as coworkers, not just employees—working together to solve complex challenges and deliver real impact for our customers and communities.

As a full‑stack, full‑lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what’s next.

Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.     

At CDW, we make technology work so people can do great things. We are a leading multi-brand technology solutions provider to business, government, education and healthcare customers in the United States, the United Kingdom and Canada.

Our coworkers across the globe are working together to bring technology to life for our customers by solving complicated IT business challenges, providing outstanding service, and orchestrating the technology landscape to optimize our customers’ performance.