Principal Consultant - Government Cloud Managed Services

The Principal Consultant Engineer – Government Cloud Managed Services is the senior technical leader for CDW’s Government multi-cloud Managed Services practice, supporting Federal, State and Local Government, and Education customers, as well as commercial customers serving federal agencies, across AWS GovCloud (US), Microsoft Azure Government / Azure GCC High, and Google Cloud.

This role sets the architecture standards, automation strategy, and compliance-aligned operating model for regulated customer environments, serves as the top technical escalation point for the practice, and acts as the technical lead for pre-sales engagements.

The ideal candidate brings deep expertise in at least one government cloud platform with working knowledge of another, a strong Infrastructure as Code and automation background, hands-on experience applying Government security frameworks, and the ability to mentor and grow a team of engineers.

What You Will Do

• Serve as the technical lead and escalation point for Government Cloud Managed Services across Microsoft Azure Government / Azure GCC High, AWS GovCloud (US), and Google Cloud.
• Define and maintain reference architectures, secure landing zone standards, and operational patterns for regulated Government customer environments.
• Lead the design and delivery of Infrastructure as Code (e.g., Terraform), automation, and CI/CD pipelines that standardize customer onboarding, deployment, and day-to-day operations across clouds.
• Translate Government compliance requirements, including FedRAMP, NIST 800-53, NIST Cybersecurity Framework, CMMC, DISA STIGs, and CIS Benchmarks, into implementable controls, configurations, and operational procedures.
• Participate in pre-sales technical engagements, including discovery, solution design, architecture input, effort estimation, scopes of work, proposals, and presentations.
• Lead customer design workshops, architecture reviews, and operational readiness reviews for onboarding and transition into Managed Services.
• Oversee complex implementations, migrations, upgrades, and modernization efforts through operational handoff and service onboarding.
• Participate in on-call rotation, provide escalation support for critical incidents, and lead root cause analysis and preventative actions.
• Follow and strengthen incident, change, problem, request, and knowledge management processes within the ITSM platform (ServiceNow).
• Drive resiliency, capacity, performance, backup and disaster recovery, and cost optimization across customer environments.
• Maintain trusted advisor relationships with Government customers and account teams, and communicate technical strategy, risks, and solution direction to customers and CDW leadership.
• Mentor senior and consulting engineers, guiding solution design, engineering practices, and cross-training across cloud platforms.
• Develop practice standards, runbooks, reusable templates, architecture documentation, and training materials for customers and internal teams.
• Collaborate with Sales, Customer Success, Project Management, Security, Legal and Contracts, and cloud provider partners to develop and grow Government Cloud Managed Services offerings and identify growth opportunities.
• Research emerging government cloud, security, and automation technologies and regulatory changes, including the evolving FedRAMP program, and present recommendations.

What We Expect of You

• Bachelor's degree and 10+ years of IT engineering experience supporting cloud, infrastructure, systems, networking, or platform engineering OR 14+ years of IT engineering experience supporting cloud, infrastructure, systems, networking, or platform engineering.
• Minimum 8+ years of IT engineering experience supporting one or more cloud, hybrid infrastructure, platform, automation, security, monitoring, database, network, systems, or service management solutions.
• 3+ years of experience with large, cross-brand Managed Services projects.
• Experience designing and operating cloud environments aligned with Government security frameworks, including FedRAMP, NIST 800-53, NIST Cybersecurity Framework, CMMC, DISA STIGs, and CIS Benchmarks.
• Advanced experience with Infrastructure as Code (e.g., Terraform), scripting, configuration management, and CI/CD pipelines.
• Experience aligning technical solutions to business outcomes and developing technical roadmaps, architecture documentation, project plans, and schedules for complex initiatives.
• Strong root cause analysis and problem-solving skills, with the ability to lead critical escalations.
• Excellent communication and documentation skills, including executive-level interaction, and the ability to build trusted customer relationships.
• Ability to mentor and lead technical teams and manage multiple priorities in fast-paced environments.
• Certain customer workloads (for example, those involving ITAR or CUI data) may require U.S. citizenship.
• Experience supporting public sector (Federal, DoD, State and Local Government, or Education) cloud environments strongly preferred.
• Deep, hands-on expertise in at least one government cloud platform (Microsoft Azure Government / Azure GCC High, AWS GovCloud (US), or Google Cloud Assured Workloads) and working knowledge of a second major cloud platform, strongly preferred.
• Experience supporting Azure GCC High or CMMC-regulated customers, a plus.
• Professional-level certifications in two or more of Microsoft Azure, AWS, and Google Cloud, and published case studies, white papers, reference architectures, or technical thought leadership, a plus.

Pay range: $172,000 - $240,800 depending on experience and skill set

Annual bonus target of 10% subject to terms and conditions of plan

Benefits overview: https://cdw.benefit-info.com/
Salary ranges may be subject to geographic differentials 

CDW is committed to being an AI-fluent organization

We’re looking for people who bring curiosity, a learner’s mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances—not replaces—human creativity and decision-making. You don’t need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.

Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that’s curious, adaptive, and ready to explore what’s possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.

About Us

CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what’s possible through technology. What makes CDW different isn’t just what we do—it’s how we do it. At CDW we act as one—building trust, speaking candidly, and working together to achieve more. We play to win—focusing on what matters most and delivering for our customers. And we think forward—staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That’s why we think of ourselves as coworkers, not just employees—working together to solve complex challenges and deliver real impact for our customers and communities.

As a full‑stack, full‑lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what’s next.

Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.     

At CDW, we make technology work so people can do great things. We are a leading multi-brand technology solutions provider to business, government, education and healthcare customers in the United States, the United Kingdom and Canada.

Our coworkers across the globe are working together to bring technology to life for our customers by solving complicated IT business challenges, providing outstanding service, and orchestrating the technology landscape to optimize our customers’ performance.