Consulting Services Coordinator - Hybrid work model

Posted Wednesday, August 26, 2026 at 4:00 AM WHO WE ARE 🌟 With over 50 years of success in Canada, we are defined by our team's passion for growing and expanding the business. 🚀 We are people with GRIP : G o-Getter, R enders Service, I nnovative, and P assionate for succeeding. The well-being of people is the purpose of SPI Health and Safety and involves three fundamental components: Our Employees 🙋‍♂️🙋‍♀️ Offer an employee journey where people grow personally and professionally Our Community 🌍🌱 Make this world a better place Our Clients 🧑‍💼 Help customers’ employees go home safely Our employees have spoken! SPI is officially certified as a GREAT PLACE TO WORK®! 🏆 INTERESTING LINKS 🔗 SPI Health and Safety / Our History Choose to make a difference! SPI Health and Safety / Careers SPI Health and Safety / Press releases OUR OFFER 🤝 Work for an organization with a meaningful mission, a corporate culture that is engaging and innovative, and an excellent work ethic in a highly competitive industry. 🏅 Group RRSP (matched by the employer); Flexible group insurance plan; Summer hours throughtout the year; Dare to Dream program which consists of making an employee's dream come true; Access to a gym on the worksite; Reimbursement for physical activity; Employee discount on all our products; Scholarship for employee’s and their kids; Access to a telehealth program (100% provided by the company); Program offering support to employees in need (SPI Connection Committee); Employee Assistance Program (EAP) gives you access to professional advice in all health matters; Volunteer program (time paid for a cause that matters to you); Referral program with a $1000 bonus; Continuous training and career opportunities; A stimulating work environment filled with exciting challenges; And the possibility of working in an environment where YOU matter! YOUR CHALLENGES Coordinate the logistics and scheduling of training sessions and consulting services projects while maintaining effective communication with clients to ensure a high-quality experience and adherence to project timelines. YOUR RESPONSABILITIES Coordonner la logistique et les calendriers des formations et projets des services-conseils; Planifier et optimiser les horaires et ressources des conseillers/formateurs; Assurer une communication proactive et claire avec les clients et l’ensemble des parties prenantes (internes et externes) afin de garantir leur satisfaction et une expérience fluide; Répondre aux demandes clients en proposant des solutions adaptées et en assurant un suivi rigoureux des opportunités; Participer à la préparation et au suivi des offres de services en collaboration avec les équipes internes; Suivre l’avancement des projets et ajuster les échéanciers, priorités et ressources selon les besoins; Assurer l’équilibre des paramètres clés de gestion de projet (temps, coûts et qualité) afin de livrer des mandats performants respectant les engagements clients et les standards de l’organisation; Assurer la qualité des livrables remis aux clients et veiller au respect des standards de l’organisation; Maintenir à jour les données, tableaux de bord et indicateurs de performance du département; Produire des rapports sur les calendriers, la capacité et l’utilisation des ressources Contribuer activement à l’amélioration continue des processus, outils et pratiques opérationnelles; Soutenir l’équipe et collaborer avec les différentes parties prenantes afin d’assurer une exécution efficace des mandats. SPECIFIC MEASURES OF SUCCESS Internal client satisfaction levels; Customer satisfaction (NPS); Successfully deliver projects in accordance with client specifications and SPI standards; Achieve consultants’ and trainers’ utilization targets. WHAT WE ARE LOOKING FOR University degree or certificate; 5 to 7 years of experience in a similar role; Advanced proficiency with the Microsoft Office Suite; Bilingualism (French and English). Every day, our values ✨ guide our conduct to live in a respectful, honest, transparent and fair workplace . Choose to make a difference! You want to work for a growing organization with a meaningful mission and excellent work ethic? We want to know you! 🚀 SPI Health and Safety is an equal opportunity employer ⚖️ and is committed to treating all people in a way that allows them to maintain their dignity and independence. To be eligible for this position, you must legally be permitted to work in Canada, without any additional sponsorship support from SPI Heath and Safety. We encourage you to apply even if your experience does not perfectly match this job posting, as you may be the right candidate for this role or others. A background check is mandatory for all external candidates. 🔍