Content Operations Coordinator

This position plays a key role in supporting the creative team’s success, allowing shooters, editors, and strategists to focus on delivering top-tier content while ensuring clients have a seamless experience.

Position Overview

The Content Operations Coordinator plays a crucial role in managing the behind-the-scenes logistics that keep Allora Media’s content production on track. This role is the central hub of communication between our creative team and clients, responsible for scheduling shoots, gathering project details, and ensuring seamless coordination across all production activities.

The ideal candidate is highly organized, detail-oriented, and an excellent communicator. This position allows our creative team to focus on delivering exceptional photo, video, and marketing content while you ensure everything runs smoothly behind the scenes.

Key Responsibilities:

• Schedule and coordinate all client content shoots, ensuring team availability and client needs are aligned.
• Serve as the primary point of contact for clients to confirm shoot dates, times, and logistical details.
• Manage and maintain the company’s scheduling systems, including Calendly and internal project tools.
• Collect necessary information and details from clients before shoots, ensuring the creative team is well-prepared.
• Collaborate with the creative team to ensure smooth execution of content production.
• Maintain organized documentation of shoot schedules, client notes, and project status updates.
• Anticipate and resolve scheduling conflicts or logistical challenges.
• Support leadership in streamlining communication and workflow processes.

Requirements:

• Experience: 1–2 years of administrative, project coordination, or operations experience (marketing or creative industry experience a plus).
• Skills:
• 
  
• Strong organizational and time-management skills.
• Excellent written and verbal communication.
• Comfort with client-facing communication.
• Proficiency with scheduling tools like Calendly and project management software (experience with Basecamp is a plus).
• Strong attention to detail and ability to manage multiple projects simultaneously.
• Mindset: Proactive, solution-oriented, and able to thrive in a fast-paced creative environment.
• Other: Must be local to Connecticut or able to work in-office several times per week.

Preferred Qualifications:

• Experience in a marketing, content creation, or creative agency setting.
• Knowledge of photography and video production workflows (not required but helpful).
• Familiarity with client communication and relationship-building best practices.

Compensation & Benefits:

• Competitive hourly or salaried compensation based on experience.
• Flexible schedule with a hybrid in-office/remote setup.
• Growth opportunities within a fast-growing creative agency.
• Supportive, collaborative team culture.