Content Specialist

Content Specialist

FT / PT Status – Full-Time
Benefits Eligibility – This position is eligible for a full benefits package.
Salary – $19.24 - $28.86 Hourly Wage
Remote Work / In-Office – Hybrid

Recruiter – Coral Ortega | caortega@utah.gov
Application Deadline – 11/12/2026*

*This job posting may close at any time after the minimum advertising period of three (3) business days has passed, should a sufficient applicant pool be received. Applicants are encouraged to apply as early as possible.

The Utah Division of Multicultural Affairs (MCA) seeks a Content Specialist to manage the day-to-day production, publishing, maintenance, and tracking of public-facing communications. Working within communications strategies, messaging, and content calendars established with MCA leadership and senior communications staff, this position turns program priorities into clear, accessible, and engaging content for communities across Utah.

The Content Specialist supports MCA's social media, newsletters, email communications, event promotion, and other digital content, while assisting with general inquiries, records management, and special projects. The role combines strong writing, design, organization, and production skills with the ability to manage multiple projects and deadlines while moving content through established review and approval processes.

Key Responsibilities

Content Planning & Coordination

• Translate communications priorities into concrete content assignments and deliverables; gather program information, updates, stories, dates, and materials from staff and events.
• Maintain the working content calendar, including deadlines, draft dates, approvals, publishing dates, and content status; flag delays, gaps, or missing information.

Writing, Content Creation & Production

• Draft social posts, newsletter copy, emails, event descriptions, announcements, and other public-facing content using approved messaging and voice.
• Create graphics, captions, short-form digital content, and platform-specific materials; adapt approved messaging for different audiences and channels.
• Organize and maintain reusable content, images, graphics, templates, and communications assets.

Review, Quality Control & Approvals

• Prepare drafts for review, incorporate edits, and confirm names, dates, links, event details, accessibility, branding, formatting, and consistency.
• Route high-visibility, sensitive, or major campaign content through the established approval process before publication.

Social Media Management

• Create, schedule, and publish approved posts, graphics, captions, and platform-specific content across MCA social channels.
  
• Monitor comments, messages, and engagement; respond or elevate issues according to established guidance.
  
• Track basic content performance and provide engagement information to inform future communications.
  

Newsletters & Email Communications

• Draft and assemble newsletters; gather program stories, event updates, and partner information from staff.
  
• Maintain distribution lists, prepare approved communications for sending, and support partner toolkits and outreach emails.
  

Events & Campaign Communications

• Produce flyers, registration reminders, social content, partner materials, and follow-up communications for major events and campaigns.
  
• Support communications before, during, and after events, including on-site content capture when appropriate; coordinate production timelines to support attendance and partner amplification.
  

Systems, Templates & Workflow

• Use and maintain established workflows, templates, standards, shared calendars, and file systems.
  
• Keep templates and communications assets current and organized and maintain clear draft, review, approval, and publication status.

Qualifications

Minimum Qualifications:

• Two to four years of experience in social media, digital communications, marketing, content production, or a related area; equivalent combinations of education and experience may be considered.
  
• Strong writing, editing, copywriting, and proofreading skills.
  
• Demonstrated ability to create clear and engaging content for multiple digital platforms and audiences.
  
• Working knowledge of major social media platforms, including Instagram, Facebook, LinkedIn, YouTube, and other relevant channels.
  
• Experience creating graphics and digital content using Adobe Creative Suite, Canva, or comparable design tools.
  
• Strong organizational skills and ability to manage multiple deadlines, maintain detailed calendars, take feedback, and move content through structured review and approval processes.
  
• Strong attention to accuracy, accessibility, formatting, and brand consistency.

Preferred Qualifications:

• Bachelor's degree in communications, marketing, journalism, public relations, design, or a related field, or equivalent professional experience.
• Experience working in a public-sector, nonprofit, community-facing, or mission-driven organization.
• Experience supporting newsletters, email marketing, event communications, partner outreach, and basic photo or video editing.
• Familiarity with website content management systems such as WordPress and basic social media analytics.
• Comfort translating complex or sensitive topics into clear and accessible public communication.

About the Role

Location –
210 North 1950 West
Salt Lake City, Utah, 84134
United States
Background Check Required – No
Drug Test Required – No
Schedule Code – TL - Time limited

Why You Should Join Our Team
In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah, click here. Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

The Agency
The Utah Department of Cultural & Community Engagement isn't just another state agency. The programs we manage and the services we provide are the heart and soul of Utah. By working with local arts agencies, historical societies, volunteer organizations, libraries, museums, and other state and federal agencies, as well as the state's many indigenous and minority groups, the professionals in our department improve the lives of individuals and communities throughout Utah.

The department provides a fast paced, collaborative, and energetic work environment that supports employees in balancing work and home life. We actively encourage flexible work schedules and telecommuting options where it makes sense. For more information about the Department of Cultural & Community Engagement, click here. For more information about the Division of Multicultural Affairs, click here.

EEO Statement
The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.