Continuous Improvement Specialist

Role Description The Continuous Improvement Specialist will support the design, implementation, and monitoring of process improvement initiatives across CAC-EMHA’s academic and healthcare activities. This part-time remote role involves analyzing current workflows, identifying inefficiencies, and proposing data-driven solutions to enhance operational excellence in clinical, academic, and administrative processes. The specialist will collaborate with multidisciplinary teams to map processes, define performance indicators, and track progress on improvement projects. Responsibilities include documenting best practices, preparing clear reports and presentations for stakeholders, and supporting change management activities to ensure adoption of new standards. The role also includes contributing to training materials and sessions that build continuous improvement capabilities within the organization.

Qualifications

• Candidates should possess strong Analytical Skills to interpret data, evaluate performance metrics, and support evidence-based decision-making.
• Candidates should possess skills in Business Process Improvement and Process Improvement to map workflows, identify gaps, and implement more efficient procedures.
• Candidates should possess expertise in Operational Excellence to help establish standardized practices, continuous improvement frameworks, and quality-focused methodologies.
• Candidates should possess Training skills to support the development and delivery of materials and sessions that build improvement capabilities among healthcare and academic teams.
• Relevant qualifications include experience in healthcare, academia, or consulting environments; familiarity with Lean, Six Sigma, or similar methodologies; and strong communication and collaboration skills.
• A bachelor’s degree in Health Administration, Management, Engineering, Quality, or a related field is preferred; advanced studies or certifications in continuous improvement are an asset.
• Ability to work independently in a remote setting, manage multiple projects, and align improvement initiatives with organizational mission, vision, and values.