Contract Administrator
- Hiring from
- Philippines
- Work type
- Remote
- Posted
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About Us
At ScalableOS, we're redefining offshoring by connecting growth-focused businesses with top talents across the Philippines. Our expertise is in providing top-tier talent for IT companies, with a strong focus on Managed Service Providers (MSPs), Tax & Accounting, and other industries. To continue delivering exceptional results, we’re looking for passionate individuals ready to make an impact and thrive in a team built on trust, integrity, and excellence. Join us as we drive continuous growth and scalability. Your next big opportunity starts here!
Job Description
SUMMARY
The role will review fulfilled sales paperwork, stage support/maintenance contracts in
an ERP system, handle recurring billing, run system-generated profit-and-loss reports,
support meter billing and missing meter-read follow-ups, respond to internal
enquiries, address customer invoice questions/disputes, and prepare account reviews.
RESPONSIBILITIES
• Review paperwork after sales have been fulfilled.
• Set up/stage support and maintenance contracts in the ERP system.
• Handle monthly, quarterly, or annual billing.
• Run system-generated profit-and-loss reports and identify irregularities.
• Support meter billing, including outbound calls for missing meter readings.
• Respond to internal enquiries regarding contract coverage.
• Handle customer-facing invoice questions or disputes.
• Prepare account reviews for the Sales team.
• Export and manipulate system reports using Excel.
QUALIFICATIONS
• Minimum 4-5 years of experience in a similar role.
• Strong organizational skills, given that aforementioned tasks occur daily.
• Ability to work independently in a remote environment while still collaborating
effectively with the team.
• Strong English communication, particularly for customer-facing conversations.
• Strong professional email-writing skills for both internal and external
communication.
• Intermediate Excel skills are preferred (ideally someone who knows sorting,
filtering, simple arithmetic, and VLOOKUP).
• Demonstrated ability to spot irregularities in reports.
• Experience in utilizing ERP, CRM, and other business tools or systems.
JOB REQUIREMENTS
• Should be willing to accept a long-term work-from-home arrangement.
• Should be amenable to a night shift schedule, following the US time zone.
