Contract Administrator

Overview

WELCOME TO SITA

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.

Are you ready to love your job?

The adventure begins right here, with you, at SITA.

About the role:

Accountable for managing the full contract lifecycle for assigned customers and agreements, providing contractual support and governance from bid development through contract execution and delivery to ensure compliance, mitigate risk, and support business objectives and growth.

What you will do

• Serve as the primary contractual point of contact for customers, partners, and internal stakeholders.
• Draft, review, negotiate, and manage contracts and related documents, ensuring compliance with company policies and legal requirements.
• Provide contractual guidance and support throughout the contract lifecycle, from bid and proposal stages through delivery and contract closure.
• Interpret contract terms and conditions, ensuring contractual obligations, commitments, and deliverables are clearly understood and met by all parties.
• Identify, assess, mitigate, and manage contractual risks, issues, disputes, and potential breaches to protect business interests.
• Lead the negotiation and implementation of contract amendments, change requests, claims, and commercial variations impacting scope, cost, schedule, or contractual terms.
• Support project, account, finance, billing, and operational teams on contractual and commercial matters, including invoicing and revenue-related activities.
• Maintain accurate contract records and ensure all contractual documentation is current and properly governed.
• Act as the subject matter expert for assigned contracts, providing ongoing contract governance and commercial support to stakeholders.

Qualifications

Who you are

• Basic legal understanding is good to have but is not compulsory.
• Contract management background knowledge welcome.
• 5-7 years experience. As for education Legal, Business Administration or Engineering.

PROFESSION COMPETENCIES

• Accuracy and Attention to Detail
• Commercial Acumen
• Contracts Management & Administration
• Contracts Review
• Cross-team integration
• Negotiating
• Networking
• Partnering for Clients' Success
• RFP experience
• Sales Closing and Agreements
• Technical Writing/Documentation

CORE COMPETENCIES

• Adhering to Principles & Values
• Communication
• Creating & Innovating
• Customer Focus
• Impact & Influence
• Leading Execution
• Results Orientation
• Teamwork

WHAT WE OFFER

We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.

🏡 Flex Week: Work from home up to 2 days/week (depending on your team's needs)

⏰ Flex Day: Make your workday suit your life and plans.

🌎 Flex-Location: Take up to 30 days a year to work from any location in the world.

🌿 Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

🚀 Professional Development: At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From LinkedIn Learning, Microsoft's Enterprise Skills Initiative, and Airport Council International -available to all employees-to specialized solutions like Pluralsight for technology upskilling, Harvard Business Publishing for people leadership, Stanford for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way.

🙌 Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.

Starting Compensation

Starting Compensation

Compensation Note

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