Contract Administrator

*** Must be local to Charlotte and able to work a hybrid schedule in office 3-4 days per week ***

The Contract Administrator serves as the organizational owner of DCLI’s contract management platform and the central authority for contract administration processes, policies, and optimization efforts. This role is responsible for overseeing the platform’s strategic development, daily operations, user experience, and continuous improvement, while also leading contract drafting, analysis, reporting, and management for routine commercial contracts.

Duties and Responsibilities

• Serve as the organizational owner and primary administrator of the contract management platform, including responsibility for long‑term strategy, system enhancements, and maintaining alignment with evolving business needs.
• Develop, implement, and refine comprehensive contract administration policies and procedures, including management of user credentials, onboarding protocols, system tutorials, contract intake workflows, and audit processes.
• Manage the vendor relationship for the contract management platform, including identifying and requesting enhancements, integrating new features, and validating system updates.
• Engage regularly with cross‑functional stakeholders to evaluate organizational needs and continuously improve contract platform usability, reporting capabilities, and contract organization methodologies.
• Draft, review, and revise a variety of contracts, amendments, forms, and templates in partnership with Legal Department colleagues and business stakeholders.
• Maintain a comprehensive library of contract forms, standardized templates and training materials.
• Identify key terms and prepare contract summaries for inclusion in the management platform, ensuring accuracy, consistency, and ease of reference.
• Conduct trend analysis across the organization’s contracting activities; deliver standardized and ad‑hoc reports to the Legal Department, Accounting, and DCLI leadership.
• Identify gaps in contract documentation, proactively recommend corrections, and implement process improvements to strengthen overall contract quality and compliance.
• Act as the subject matter expert for the contract management platform and contract summary framework, providing guidance and insights to Company colleagues.
• Develop, document, and maintain policies, procedures, and training manuals related to contracts, the contract execution process, and the contract management platform; conduct onboarding sessions and ongoing training for all new and existing users.
• Manage the DocuSign signatory workflow for assigned contract types and ensure alignment with company policy and legal requirements.
• Identify, evaluate, and implement opportunities to streamline and enhance contract processes, system functionality, and user experience.
• Partner with functional groups across the organization to refine contract workflows and processes to align with operational and structural changes.
• Lead, mentor, and manage one or more Contract Specialists, assigning and supervising work, providing performance guidance, and ensuring quality control of data‑entry‑heavy components of contract administration.

Qualifications

• Must be able to interpret and understand general contract language.
• Superior organizational skills – in terms of both projects and time management.
• Exceptional attention to detail.
• Outstanding communication skills, including the ability to interact effectively with all corporate levels and departments within DCLI, and a willingness to serve in a gatekeeping/compliance role to further DCLI’s interests.
• Advanced computer literacy, including proficiency with Microsoft Office programs, as well as the ability to learn new software applications.
• Familiarity with project, process, contract and/or procurement management.
• Bachelor’s degree or work experience equivalent.
• 5+ years’ experience working with contracts.
• Highly capable with strong work ethic and common sense.
• Collegial, positive attitude; self-starter.
• Must be able to pass a pre-employment drug screening.

Direct Reports

• Contract Specialist

Benefits

We understand that your role at DCLI is only part of who you are. Our comprehensive compensation and benefits package provide resources for you to be your best self, grow professionally and personally, and reach your full potential.

• Excellent health, dental, and vision insurance options for you and your family
• Ample PTO and paid holidays
• 401k with company match
• Flexibility to support a healthy work-life balance
• Wellness resources
• Company-sponsored parties, outings, and other perks

Development Opportunities

At DCLI, you’ll find that everyone – from your coworkers and managers to the senior leadership team – wants to see you succeed and there are opportunities available for you to develop in your current role and prepare to take that next step in your career:

• Tuition reimbursement
• Internal training and educational resources
• Quarterly and annual awards for outstanding performance
• Pathways to promotions and access to advice, feedback, and mentorship
• Participation in professional organizations
• Internships